• Resolved Rijschoolspecialist

    (@fjeboshuijzen)


    Hi support,

    Unfortunately scanning with Wordfence has stopped functioning, it used to work fine. I have no idea why it isn’t working, I have already attempted some of the fixed from your troubleshoot page but I can’t get it to work.

    I have the error log, it has been send to you by e-mail.

    Hope you can help, thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @fjeboshuijzen and thanks for reaching out to us!

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Also if you could post your scan log here for me to review:

    • Go to the Wordfence > Tools > Diagnostics page
    • In the “Debugging Options” section check the circle “Enable debugging mode”
    • Click to “Save Changes”.
    • CANCEL any current scan and start a NEW scan
    • Copy the last 20 lines from the Log (click the “Show Log” link) or so of the activity log once the scan finishes and paste them in this post.

    This will help me see exactly what is happening when the scan fails.

    Let me know if you have any questions!

    Thanks again!

Viewing 1 replies (of 1 total)

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