WordPress Visual Composer issue

  • mbassi

    (@mbassi)


    10 years, 6 months ago

    Hello

    I am trying to upload a image from my media library using visual composer, but nothing happens, does not respond at all.

    I also tried flushing the WordPress cache and deactivating all of my plugins one by one in oder to determine if one of them is perhaps interfering with the performance of the visual composer plugin but this is not the case as well.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Radices

    (@radices)

    10 years, 6 months ago

    Try a different browser and make sure java is enabled.

    Thread Starter mbassi

    (@mbassi)

    10 years, 6 months ago

    Tried every browser and java is enabled

    Radices

    (@radices)

    10 years, 6 months ago

    OK did you try changing to a default theme. Is the plugin bundled with your theme or did you buy a a copy?

    Thread Starter mbassi

    (@mbassi)

    10 years, 6 months ago

    I am using the shadow child theme

    Radices

    (@radices)

    10 years, 6 months ago

    Requesting Support for a Commercial Product

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    http://wordpress-support.krownthemes.com/?envato_item_id=7126890

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

Viewing 5 replies - 1 through 5 (of 5 total)

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