Support » Installing WordPress » WordPress doesn't even show on website

  • I use shopify for my main website and want to create a sub-domain as i have created that sub-domain and installed wordpress but it does not show on the website at all. I’ve tried to make it as the main website and also doesn’t work. I’ve tested it on my other website which both main and sub-domain is being run through wordpress and it was installed properly.

    can i make a sub-domain even if the main website is via shopify? please assist.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Check your DNS-Settings. Your subdomains are directed to IP But this IP isn’t alive.

    Good Guy



    You need to log into your registrar’s website and enter a new CNAME record to point to your blog. Have you done this? If not then please do it and then post back if it still doesn’t work.

    Good luck.

    I dont understand what I need to point too. Doesn’t need to work first for me to point something to it?

    I’ve used DNS before but don’t 100% understand it. I’ve pointed to already so what do I point to?

    Thanks guys

    in Aachen – I just remembered I have deleted the domain that’s why it’s probably inactive.

    I have a similar issue I’m using shopify for my online store but I purchased my domain name through WordPress, how do I get my domain “dashexchange” to point to my shopify site “” please help



    Forum Moderator

    I’m sorry but these forums are for self-hosted WordPress sites only. Please try asking your question on

Viewing 6 replies - 1 through 6 (of 6 total)
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