WordPress database error

  • Resolved aenea

    (@aenea)


    7 months ago

    I just updated from v 2.0.8 to 2.0.9 and now, when I try to send a Test email, I get the following error:

    WordPress database error: [Table ‘staging-35303237cbd0.wp_check_email_error_logs’ doesn’t exist]
    SHOW FULL COLUMNS FROM wp_check_email_error_logs

    and the email fails to be sent. It worked OK before I updated the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    7 months ago

    Hi,

    Thank you for reaching out to us and we apologize for the inconvenience caused. Could you please share a screenshot of the error you are seeing so that we can check?

    Thread Starter aenea

    (@aenea)

    7 months ago

    Doh! I just realised it was my own error. I had clicked on the ‘Send Test Email’ button without entering an email address for the test message to be sent to. Once I looked in the Email Log, my error was apparent. But it might be nice if your plugin gave a more helpful message in response to such a mistake. I would have attached a screen shot, showing the (unhelpful) error message but there doesn’t seem to be the facility to attach a file here.

    Plugin Support Akshay A

    (@akshaycode1)

    6 months, 3 weeks ago

    Hi, kindly confirm whether your issue has been resolved or not, so we can proceed accordingly.

    Thread Starter aenea

    (@aenea)

    6 months, 3 weeks ago

    My issue is resolved. Happy for you to mark this as resolved.

    But, I’d like to suggest that, in a future release of the plugin, you add a check for the email address to which the test message is being sent and, if it is blank, issue a helpful error message and don’t proceed to try and send the email.

    Plugin Support Akshay A

    (@akshaycode1)

    6 months, 2 weeks ago

    Hi, We are continuously making changes to improve the plugin and provide a better experience for our users. Thank you for your suggestion, we will definitely pass it on to our developers.

Viewing 5 replies - 1 through 5 (of 5 total)

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