WordPress crashes upon install

  • Resolved Mikeemike

    (@mikeemike)


    5 years, 4 months ago

    Today I tried to install the latest version of your great plug-in (version 2.6.0 – 2020-02-04) but it crashes WordPress (critical error). Only removing the plug-in via FTP solves the problem.

    Wordpress and all plugin, including The7 theme are all up-to-date.

    kind regards,
    Maikel

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  • Plugin Author Gregor Capuder

    (@capuderg)

    5 years, 4 months ago

    Hi Maikel,

    is this a new plugin install or is it an update to v2.6?

    Could you please provide us with the error message that caused the critical error? Maybe contact your hosting support to check the error logs, if you don’t know where/how to locate them.

    Once we have the error message, we could investigate and help you resolve this issue.

    Which PHP version are you using?
    What other plugins are you using?

    Take care!

Viewing 1 replies (of 1 total)

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