WordPress already installed – website not working

  • Insurteched

    (@jeyjoo)


    10 years, 1 month ago

    Hi,
    We are developing a new WordPress installation for a client in a sub-folder /new/.

    We requested a new database for the installation, but were actually given the existing database for the live site. An error was thrown up when configuring the /new/ website: “WordPress already installed”.

    The problem is, this seems to have corrupted the live site database.

    Front end shows “database connection error”
    admin shows a database connection error with several possible causes – corrupt database, wrong password or database not active.

    Any ideas?
    Thanks

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