• I have upgraded 3 websites I have to 3.5 , each one has a different theme. All of them now are having problems:

    > Insert Media button doesnt work
    > Thumbnail Images no longer work

    Any solution? I did restore to backups I have luckily!

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    1 – Start with the basics first.

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Twelve theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    2 – Give the 3.5 Master List a read:

    http://wordpress.org/support/topic/troubleshooting-wordpress-35-master-list?replies=4

    > Insert Media button doesnt work

    The Insert Media button can be a javascript issue and you can confirm that with by enabling the javascript console on your browser.

    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    > Thumbnail Images no longer work

    Can you provide us with a link to your site?

Viewing 1 replies (of 1 total)

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