WordPres email doesn't work

  • drmad1990

    (@drmad1990)


    9 years, 10 months ago

    Hello,
    My WordPress is not able to send emails.
    I found it out by trying to install difernt contact forms and, following some trouble solution guide, I try with the “change password” option on the login page to see if the problem was in wordPress/ server.
    I’m not able to receive any email

    The email I’m using is from the domain example@domain.co.uk, I check on the server and i have all the premises on that email

    i really don’t have any idea about what try

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  • Moderator James Huff

    (@macmanx)

    9 years, 10 months ago

    It sounds like your hosting provider has disabled PHP’s mail() function, which contact form plugins use. It’s the same function that is used by WordPress to send you comment notifications, notifications about new users registering on your site, and password reset emails.

    This is a common safeguard employed by hosting providers when they suspect that another customer on the same server is sending spam emails directly from the server.

    Another alternative is that PHP’s mail() function is still active, but spammer activity from the server has already caused any email sent from it to be blacklisted. This would result in the emails being sent, but never received by any email address with basic anti-spam capabilities.

    You can check this by leaving a comment on your site and checking if you receive an email. Another alternative would be to use the Check Email plugin and sending yourself a test email to see if it works.

    If you didn’t receive a test email, you could try using a plugin like Postman SMTP to configure your WordPress site to use your email’s outgoing mail server instead of PHP’s mail() function.

Viewing 1 replies (of 1 total)

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