• Resolved mssolanki

    (@mssolanki)


    Hello ,

    I have scaned website by wordfence plugin.but error is come in scanning.

    The error is :

    Scan Failed

    The scan has failed to start. This is often because the site either cannot make outbound requests or is blocked from connecting to itself. Click here for steps you can try. (opens in new tab)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @mssolanki,

    If you’ve already tried all of the steps on the link provided, can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,

    Peter.

    Thread Starter mssolanki

    (@mssolanki)

    Hello ,

    I have sent email on wftest@wordfence.com.

    Thread Starter mssolanki

    (@mssolanki)

    hello ,

    i have sent this report to wftest @ wordfence . com using this step. : Wordfence > Tools > Diagnostics page : “Send Report by Email”.

    1 . When I scan site with WordFence, sometimes the scan fails and sometimes it completes the site scan.
    2 . After the scan, a yellow color triangle alert appears on the Server State and Vulnerability Scan.

    Plugin Support wfpeter

    (@wfpeter)

    Hi @mssolanki, thanks for sending your diagnostic report over.

    I am seeing a wp_remote_post() failure with the site connecting back to itself and noted that you’re using Cloudflare for IP detection, so you may need to add your site’s IP to the whitelist:

    • Login to Cloudflare
    • Go to “Firewall”
    • Click the “Firewall Rules” tab
    • Click “Create a Firewall rule”
    • Name the rule under “Rule Name”
    • Set the “Field” under “When incoming requests match…” to “IP Address”
    • Enter your site’s IP address under “Value”
    • At the bottom, under “Then…Choose an action” change “Block” to “Allow”
    • Click “Deploy

    You can discover your site’s IP in Wordfence > Tools > Diagnostics > Connectivity > IP(s) used by this server. Our IPs, should you also need to add those using the process above, are available at: https://www.wordfence.com/help/advanced/#servers-and-ip-range

    Once you have added your site to the Cloudflare Whitelist, head back over to your site and attempt another scan.

    Thanks,

    Peter.

Viewing 4 replies - 1 through 4 (of 4 total)

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