WooCommerce Version Compatibility Issue

  • edwardjam

    (@edwardjam)


    19 hours, 17 minutes ago

    We are experiencing issues with downloadable products, where updating a downloadable file URL in the product also updates the download link in previously created orders.

    For example, when we update a downloadable file in a product after Order #101 has been placed, the download link in Order #101 is also changed.

    Expected behavior: Previously placed orders should retain their original downloadable file links, while newly placed orders should receive the updated file links.

    Please investigate whether this is intended behavior or a compatibility issue and provide a fix.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Luigi Teschio

    (@gigitux)

    18 hours, 8 minutes ago

    Hi @edwardjam,

    I’m Luigi, a WooCommerce maintainer.

    Thanks for reporting the issue. To help us understand the behavior in your store, could you please share your current WooCommerce version, whether this started after an update, and the steps needed to reproduce the issue, including the expected and actual results?

    Please also share your System Status Report from WooCommerce → Status → Get system report → Copy for support, removing any sensitive information before posting.

    These details will help us investigate further.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.