Woocommerce Statistics not working after woocommerce update

  • Resolved crestanads

    (@crestanads)


    1 day, 16 hours ago

    When I try to see woocommerce stats, it gives me this message :

    Oops, something went wrong

    We’re sorry for the inconvenience. Please try reloading the page, or you can get support from the community forums.

    LOG IS

    TypeError: n[e] is not a function

    at Lazy at Suspense at Re (https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:182749) at div at div at ye (https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:176772) at div at Rac (https://aminhafarmaciaonline.pt/wp-includes/js/dist/components.min.js:10:124282) at FC (https://aminhafarmaciaonline.pt/wp-includes/js/dist/components.min.js:10:125036) at w (https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js:1:1981) at Ln (https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:243926) at O (https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:145273) at P (https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:144718) at a (https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:139272) at https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:246553 at e.35069.a (https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/data/index.js:2:80049) at e.81641.c (https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/data/index.js:2:57146) at https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/data/index.js:2:117882 at https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/data/index.js:2:117882 at https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/data/index.js:2:123377 at Vn (https://aminhafarmaciaonline.pt/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:247275)
    • This topic was modified 1 day, 15 hours ago by Jan Dembowski. Reason: Formatting
    • This topic was modified 1 day, 15 hours ago by crestanads.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 day, 5 hours ago

    Hi @crestanads!

    Thanks for reaching out and for reporting the issue with WooCommerce Stats.

    As a first step, could you please clear your site cache and, if your hosting provider uses server-side caching, ask them to clear the server-side cache as well? After clearing the cache, please reload the WooCommerce Stats page and check whether the issue persists.

    If you’re still seeing the same error, could you please share the following with us?

    • Your WooCommerce System Status Report.
    • Any relevant fatal error logs generated around the time the issue occurs.

    Please paste the information into Pastebin and share the generated links with us. When creating the Pastebin entries, please enable the Burn After Read option so the information is automatically removed after it has been viewed.

    Once we have these details, we can investigate the issue further.

    Thread Starter crestanads

    (@crestanads)

    28 minutes ago

    Dear Shahzeen,

    After digging further, cleaning deeply the cache of my browser, and also the server cache….it has worked

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.