Woocommerce/Shipstation Not Connecting

  • Resolved jessicaspacification

    (@jessicaspacification)


    5 years, 5 months ago

    I’m trying to connect Shipstation with my woocommerce store. I contacted Shipstation and they do not know why it won’t work, but gave me the error codes they received on their end.

    Errors:
    (412) Precondition Failed

    Invalid XML. Error: ‘The ‘meta’ start tag on line 1 position 185 does not match the end tag of ‘head’. Line 1, position 248.’ We received: ‘<html style=”height:100%”><head><META NAME=”ROBOTS” CONTENT=”NOINDEX, NOFOLLOW”><meta name=”format-detection” content=”telephone=no”><meta name=”viewport” content=”initial-scale=1.0″><meta http-equiv=’

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tijosh

    (@tijosh)

    5 years, 5 months ago

    Hi there @jessicaspacification,

    Can you please make sure all plugins on the site are up to date and then do a conflict test to see if another plugin or the site theme is causing the issue?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce and ShipStation
    • Try connecting Shipstation to the site once more

    Recently, this worked for another user, but it wasn’t determined which plugin caused the problem there. If you find it, please let us know. Thanks!

    Joey – a11n

    (@jricketts4)

    5 years, 5 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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