Woocommerce setting up problem

Resolved emanuelepesa
(@emanuelepesa)

1 year ago

Hey everyone! I’m trying to set up my store but I get this error in the wizard setup when trying to set up the store. Below you’ll find the report from WP and the status report.
Please help me fix this problem and start selling with woocommerce.

REPORT
WordPress Environment

WordPress address (URL): https://romadiffusa.com Site address (URL): https://romadiffusa.com WC Version: 9.7.1 Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site. Action Scheduler Version: ✔ 3.9.2 Log Directory Writable: ✔ WP Version: 6.7.2 WP Multisite: – WP Memory Limit: 384 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – Server Environment Server Info: LiteSpeed PHP Version: 8.1.31 PHP Post Max Size: 128 MB PHP Time Limit: 120 PHP Max Input Vars: 10000 cURL Version: 7.61.1 OpenSSL/1.1.1k SUHOSIN Installed: – MySQL Version: 10.5.28-MariaDB Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 9.7.1 WC Database Prefix: wp_ Total Database Size: 35.10MB Database Data Size: 28.87MB Database Index Size: 6.23MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 3.52MB + Index: 1.47MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 2.52MB + Index: 0.84MB + Engine InnoDB wp_cky_banners: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_cky_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cky_cookie_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_budget_recommendations: Data: 0.19MB + Index: 0.11MB + Engine InnoDB wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 7.33MB + Index: 0.08MB + Engine InnoDB wp_postmeta: Data: 9.52MB + Index: 0.20MB + Engine InnoDB wp_posts: Data: 0.25MB + Index: 0.06MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfauditevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfconfig: Data: 0.11MB + Index: 0.00MB + Engine InnoDB wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfhits: Data: 0.42MB + Index: 0.08MB + Engine InnoDB wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfstatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts acf-field: 2 acf-field-group: 1 attachment: 304 ct_template: 2 mailpoet_page: 2 oxy_user_library: 14 page: 17 post: 5 product: 8 revision: 40 wp_font_family: 12 wp_navigation: 1 wpcode: 7 wpforms: 1 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (18) Advanced Custom Fields: by WP Engine – 6.3.12 All-in-One WP Migration: by ServMask – 7.90 CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.8 Google for WooCommerce: by WooCommerce – 2.9.9 Site Kit by Google: by Google – 1.148.0 WPCode Lite: by WPCode – 2.2.6 Jetpack: by Automattic – 14.4.1 Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.26.18 MailPoet: by MailPoet – 5.6.4 Oxygen Gutenberg Integration: by Soflyy – 1.4.5 Oxygen Elements for WooCommerce: by Soflyy – 2.0.1 Oxygen: by Soflyy – 4.8.3 W3 Total Cache: by BoldGrid – 2.8.6 WooPayments: by WooCommerce – 9.0.0 WooCommerce Shipping & Tax: by WooCommerce – 2.8.8 WooCommerce: by Automattic – 9.7.1 Wordfence Security: by Wordfence – 8.0.3 WPForms Lite: by WPForms – 1.9.4.2 Inactive Plugins (0) Dropin Plugins () advanced-cache.php: advanced-cache.php Settings Legacy API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature enabled: ✔ Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: – Logging Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 13 KB WC Pages Shop base: #136 - /shop/ Cart: #28 - /cart/ - Contains the woocommerce/cart block Checkout: #29 - /checkout/ - Contains the woocommerce/checkout block My account: ❌ Page visibility should be public Terms and conditions: ❌ Page not set Theme Name: Twenty Twenty-Five Version: 1.0 (update to version 1.1 is available) Author URL: https://wordpress.org Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme Theme type: Block theme WooCommerce Support: ✔ Templates Overrides: /home/xacalimx/domains/romadiffusa.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/error.php /home/xacalimx/domains/romadiffusa.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/notice.php /home/xacalimx/domains/romadiffusa.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/success.php WooPayments Version: 9.0.0 Connected to WPCOM: Yes WPCOM Blog ID: 241439525 Account ID: acct_1QrI9vFmERGjgXmk Payment Gateway: ❌ Needs setup Test Mode: Disabled Enabled APMs: card WooPay: Disabled WooPay Incompatible Extensions: No Apple Pay / Google Pay: Enabled (product,cart,checkout) Fraud Protection Level: basic Multi-currency: Enabled Auth and Capture: Disabled Documents: Disabled Logging: Disabled MailPoet Sending Method: PHPMail Send all site's emails with: Default WordPress sending method Task Scheduler method: Action Scheduler Cron ping URL: https://romadiffusa.com?mailpoet_router&endpoint=cron_daemon&action=ping Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner onboarding onboarding-tasks pattern-toolkit-full-composability product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions printful shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page launch-your-store add-to-cart-with-options-stepper-layout Disabled Features: product-data-views experimental-blocks coming-soon-newsletter-template minified-js product-pre-publish-modal settings async-product-editor-category-field product-editor-template-system blueprint reactify-classic-payments-settings use-wp-horizon blockified-add-to-cart Daily Cron: ✔ Next scheduled: 2025-03-18 11:31:01 +00:00 Options: ✔ Notes: 75 Onboarding: completed Action Scheduler Complete: 12,075 Oldest: 2025-02-15 09:46:56 +0000 Newest: 2025-03-18 09:36:14 +0000 Failed: 5 Oldest: 2025-01-30 16:46:29 +0000 Newest: 2025-03-18 09:15:36 +0000 Pending: 10 Oldest: 2025-03-18 09:38:14 +0000 Newest: 2025-03-20 16:53:36 +0000 Status report information Generated at: 2025-03-18 09:37:30 +00:00 THE ERROR I GET ypeError: Cannot read properties of undefined (reading 'speak') at https://romadiffusa.com/wp-includes/js/dist/components.min.js?ver=fe486283a957ca5ed7c6:26:466744 at form at div at div at component (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/chunks/core-profiler.js?ver=6cff1891a0c526b8e7c9:1:59613) at div at Mo (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/chunks/core-profiler.js?ver=6cff1891a0c526b8e7c9:1:77361) at Suspense at G (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:523670) at div at div at Ar (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:600383) at div at Mw (https://romadiffusa.com/wp-includes/js/dist/components.min.js?ver=fe486283a957ca5ed7c6:26:215774) at Dw (https://romadiffusa.com/wp-includes/js/dist/components.min.js?ver=fe486283a957ca5ed7c6:26:216451) at Lw (https://romadiffusa.com/wp-includes/js/dist/components.min.js?ver=fe486283a957ca5ed7c6:26:216796) at w (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1989) at Or (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:600954) at Lr (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:600748) at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:603771 at https://romadiffusa.com/wp-includes/js/dist/data.min.js?ver=7c62e39de0308c73d50c:9:3292 at WithSelect(Component) (https://romadiffusa.com/wp-includes/js/dist/compose.min.js?ver=d52df0f868e03c1bd905:9:18949) at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=a673592e3c9baabda6ec:2:140601 at O (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:461914) at L (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:461355) at s (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:455866) at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:604010 at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=a673592e3c9baabda6ec:2:141678 at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=a673592e3c9baabda6ec:2:138553 at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=a673592e3c9baabda6ec:2:138553 at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=a673592e3c9baabda6ec:2:139775 at bi (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:643905)

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support shahzeen(woo-hc)
(@shahzeenfarooq)

1 year ago
Hi there!

Thank you for sharing the system status report. Currently, everything appears fine in the report. However, this could be caused by a plugin conflict.

To assist you further, could you please share the Fatal Error logs (if any) under WooCommerce > Status > Logs?

Please use https://pastebin.com/ or https://gist.github.com/ and share a link to the paste in your reply. Once we have more information, we’ll be able to assist you further.

Also, please share the exact error message you are getting while setting up the wizard. You can use https://snipboard.io to take and share a screenshot.

Additionally, I recommend checking the browser console for errors. You can open it using the following shortcuts:
- Windows/Linux: Press Ctrl + Shift + J (Chrome, Edge) or Ctrl + Shift + K (Firefox).
- Mac: Press Cmd + Option + J (Chrome, Edge) or Cmd + Option + K (Firefox).
In the meantime, I would suggest increasing the WooCommerce memory limit to 512MB. You can follow the instructions in this article on how to increase the memory limit.https://woocommerce.com/document/increasing-the-wordpress-memory-limit/
Thread Starter emanuelepesa
(@emanuelepesa)

1 year ago

Hey! Tysm, here the details you’ve asked for:
Apparently there aren’t fatal errors on the website, here the report:
https://pastebin.com/QWfNhFSP

here the error I get while trying to set up the wizard:
https://snipboard.io/dtEweI.jpg

Apparently in the console there are like 150errors but all of them regarding youtube videos (mostly)

Last thing last I did update the space limit to 512MB

Hope to hear from you soon
Moses M. (woo-hc)
(@mosesmedh)

1 year ago
Hi @emanuelepesa,

Thank you for sharing the requested details. I noticed you have WPcode lite installed. Can you let me know what code you have there and what it does?

Also on that page please check the browser console for errors. You can open it using the following shortcuts:
- Windows/Linux: Press Ctrl + Shift + J (Chrome, Edge) or Ctrl + Shift + K (Firefox).
- Mac: Press Cmd + Option + J (Chrome, Edge) or Cmd + Option + K (Firefox).
- Or on that page right click and select inspect and then select the console tab.
Thread Starter emanuelepesa
(@emanuelepesa)

1 year ago

Apparently there are many erros in the console log!
But apparently almost all of them they come from the youtube embed code and cross cookies!
https://romadiffusa.com/ that’s the page I need help with, maybe I did miss something? I think you would see the same errors I see right?

You can see the errors here! It’s the first time I website I made with my tools generate those kind of errors!
https://imgur.com/a/KcoFPq4

these are the two code snippets I do have in the WPlight:
Remove zoom on the product gallery
function remove_image_zoom_support() {
remove_theme_support( ‘wc-product-gallery-zoom’ );
}
add_action( ‘wp’, ‘remove_image_zoom_support’, 100 );

Custom Fonts
I added in the PHP this custom code to add custom fonts in my website!
https://www.altmann.de/en/blog-en/code-snippet-custom-fonts/#sourcecode

Plugin Support shahzeen(woo-hc)
(@shahzeenfarooq)

1 year ago

Hi there!

Thank you for providing more information about the issue. I have accessed your site and noticed a JavaScript error, which may be causing this issue.

For testing purposes, could you please deactivate all plugins except WooCommerce and activate a default theme like Storefront? Then, try setting it up again and check if you still face the same issue.

For more details on how to run a conflict test, you can refer to this article:
🔗 How to test for conflicts

Let me know how it goes!

Thread Starter emanuelepesa
(@emanuelepesa)

1 year ago

Yes I’ll try to do that – anyway, as the website is built with oxygen, disabling it wouldn’t it break the website completely? What could I do to avoid that to happen?

Plugin Support shahzeen(woo-hc)
(@shahzeenfarooq)

1 year ago

Hi there!

Yes, disabling Oxygen will affect your site completely until you activate it again. If you don’t want to impact your live site, I would suggest creating a staging site using the following plugin: WP Staging

You can perform all troubleshooting steps on the staging site first.

Once you identify which plugin or code is causing the issue, you can disable that plugin or code on your live site.

Let me know how that goes!

Plugin Support Feten L. a11n
(@fetenlakhal)

11 months, 2 weeks ago

Hi there,

Thanks again for reaching out! Since it’s been a while, I’ll close this out for now, but we’re always here when you need us.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Woocommerce setting up problem’ is closed to new replies.