• Resolved emanuelepesa

    (@emanuelepesa)


    Hey everyone! I’m trying to set up my store but I get this error in the wizard setup when trying to set up the store. Below you’ll find the report from WP and the status report.
    Please help me fix this problem and start selling with woocommerce.



    REPORT
    WordPress Environment

    WordPress address (URL): https://romadiffusa.com
    Site address (URL): https://romadiffusa.com
    WC Version: 9.7.1
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ✔ 3.9.2
    Log Directory Writable: ✔
    WP Version: 6.7.2
    WP Multisite: –
    WP Memory Limit: 384 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: – Server Environment

    Server Info: LiteSpeed
    PHP Version: 8.1.31
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 10000
    cURL Version: 7.61.1
    OpenSSL/1.1.1k

    SUHOSIN Installed: –
    MySQL Version: 10.5.28-MariaDB
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database

    WC Database Version: 9.7.1
    WC Database Prefix: wp_
    Total Database Size: 35.10MB
    Database Data Size: 28.87MB
    Database Index Size: 6.23MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 3.52MB + Index: 1.47MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 2.52MB + Index: 0.84MB + Engine InnoDB
    wp_cky_banners: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_cky_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cky_cookie_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.19MB + Index: 0.11MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB
    wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 7.33MB + Index: 0.08MB + Engine InnoDB
    wp_postmeta: Data: 9.52MB + Index: 0.20MB + Engine InnoDB
    wp_posts: Data: 0.25MB + Index: 0.06MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfauditevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 0.42MB + Index: 0.08MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts

    acf-field: 2
    acf-field-group: 1
    attachment: 304
    ct_template: 2
    mailpoet_page: 2
    oxy_user_library: 14
    page: 17
    post: 5
    product: 8
    revision: 40
    wp_font_family: 12
    wp_navigation: 1
    wpcode: 7
    wpforms: 1 Security

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔ Active Plugins (18)

    Advanced Custom Fields: by WP Engine – 6.3.12
    All-in-One WP Migration: by ServMask – 7.90
    CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.8
    Google for WooCommerce: by WooCommerce – 2.9.9
    Site Kit by Google: by Google – 1.148.0
    WPCode Lite: by WPCode – 2.2.6
    Jetpack: by Automattic – 14.4.1
    Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.26.18
    MailPoet: by MailPoet – 5.6.4
    Oxygen Gutenberg Integration: by Soflyy – 1.4.5
    Oxygen Elements for WooCommerce: by Soflyy – 2.0.1
    Oxygen: by Soflyy – 4.8.3
    W3 Total Cache: by BoldGrid – 2.8.6
    WooPayments: by WooCommerce – 9.0.0
    WooCommerce Shipping & Tax: by WooCommerce – 2.8.8
    WooCommerce: by Automattic – 9.7.1
    Wordfence Security: by Wordfence – 8.0.3
    WPForms Lite: by WPForms – 1.9.4.2 Inactive Plugins (0) Dropin Plugins ()

    advanced-cache.php: advanced-cache.php Settings

    Legacy API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    HPOS feature enabled: ✔
    Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
    HPOS data sync enabled: – Logging

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 13 KB WC Pages

    Shop base: #136 - /shop/
    Cart: #28 - /cart/ - Contains the woocommerce/cart block
    Checkout: #29 - /checkout/ - Contains the woocommerce/checkout block
    My account: ❌ Page visibility should be public
    Terms and conditions: ❌ Page not set Theme

    Name: Twenty Twenty-Five
    Version: 1.0 (update to version 1.1 is available)
    Author URL: https://wordpress.org
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    Theme type: Block theme
    WooCommerce Support: ✔ Templates

    Overrides: /home/xacalimx/domains/romadiffusa.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/error.php
    /home/xacalimx/domains/romadiffusa.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/notice.php
    /home/xacalimx/domains/romadiffusa.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/success.php WooPayments

    Version: 9.0.0
    Connected to WPCOM: Yes
    WPCOM Blog ID: 241439525
    Account ID: acct_1QrI9vFmERGjgXmk
    Payment Gateway: ❌ Needs setup
    Test Mode: Disabled
    Enabled APMs: card
    WooPay: Disabled
    WooPay Incompatible Extensions: No
    Apple Pay / Google Pay: Enabled (product,cart,checkout)
    Fraud Protection Level: basic
    Multi-currency: Enabled
    Auth and Capture: Disabled
    Documents: Disabled
    Logging: Disabled MailPoet

    Sending Method: PHPMail
    Send all site's emails with: Default WordPress sending method
    Task Scheduler method: Action Scheduler
    Cron ping URL: https://romadiffusa.com?mailpoet_router&endpoint=cron_daemon&action=ping Admin

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store
    add-to-cart-with-options-stepper-layout

    Disabled Features: product-data-views
    experimental-blocks
    coming-soon-newsletter-template
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    blueprint
    reactify-classic-payments-settings
    use-wp-horizon
    blockified-add-to-cart

    Daily Cron: ✔ Next scheduled: 2025-03-18 11:31:01 +00:00
    Options: ✔
    Notes: 75
    Onboarding: completed Action Scheduler

    Complete: 12,075
    Oldest: 2025-02-15 09:46:56 +0000
    Newest: 2025-03-18 09:36:14 +0000

    Failed: 5
    Oldest: 2025-01-30 16:46:29 +0000
    Newest: 2025-03-18 09:15:36 +0000

    Pending: 10
    Oldest: 2025-03-18 09:38:14 +0000
    Newest: 2025-03-20 16:53:36 +0000 Status report information

    Generated at: 2025-03-18 09:37:30 +00:00


    THE ERROR I GET
    ypeError: Cannot read properties of undefined (reading 'speak')

    at https://romadiffusa.com/wp-includes/js/dist/components.min.js?ver=fe486283a957ca5ed7c6:26:466744
    at form
    at div
    at div
    at component (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/chunks/core-profiler.js?ver=6cff1891a0c526b8e7c9:1:59613)
    at div
    at Mo (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/chunks/core-profiler.js?ver=6cff1891a0c526b8e7c9:1:77361)
    at Suspense
    at G (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:523670)
    at div
    at div
    at Ar (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:600383)
    at div
    at Mw (https://romadiffusa.com/wp-includes/js/dist/components.min.js?ver=fe486283a957ca5ed7c6:26:215774)
    at Dw (https://romadiffusa.com/wp-includes/js/dist/components.min.js?ver=fe486283a957ca5ed7c6:26:216451)
    at Lw (https://romadiffusa.com/wp-includes/js/dist/components.min.js?ver=fe486283a957ca5ed7c6:26:216796)
    at w (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1989)
    at Or (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:600954)
    at Lr (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:600748)
    at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:603771
    at https://romadiffusa.com/wp-includes/js/dist/data.min.js?ver=7c62e39de0308c73d50c:9:3292
    at WithSelect(Component) (https://romadiffusa.com/wp-includes/js/dist/compose.min.js?ver=d52df0f868e03c1bd905:9:18949)
    at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=a673592e3c9baabda6ec:2:140601
    at O (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:461914)
    at L (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:461355)
    at s (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:455866)
    at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:604010
    at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=a673592e3c9baabda6ec:2:141678
    at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=a673592e3c9baabda6ec:2:138553
    at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=a673592e3c9baabda6ec:2:138553
    at https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=a673592e3c9baabda6ec:2:139775
    at bi (https://romadiffusa.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cd23dbb9aaf179ae6e6:2:643905)

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Thank you for sharing the system status report. Currently, everything appears fine in the report. However, this could be caused by a plugin conflict.

    To assist you further, could you please share the Fatal Error logs (if any) under WooCommerce > Status > Logs?

    Please use https://pastebin.com/ or https://gist.github.com/ and share a link to the paste in your reply. Once we have more information, we’ll be able to assist you further.

    Also, please share the exact error message you are getting while setting up the wizard. You can use https://snipboard.io to take and share a screenshot.

    Additionally, I recommend checking the browser console for errors. You can open it using the following shortcuts:

    • Windows/Linux: Press Ctrl + Shift + J (Chrome, Edge) or Ctrl + Shift + K (Firefox).
    • Mac: Press Cmd + Option + J (Chrome, Edge) or Cmd + Option + K (Firefox).

    In the meantime, I would suggest increasing the WooCommerce memory limit to 512MB. You can follow the instructions in this article on how to increase the memory limit.https://woocommerce.com/document/increasing-the-wordpress-memory-limit/

    Thread Starter emanuelepesa

    (@emanuelepesa)

    Hey! Tysm, here the details you’ve asked for:
    Apparently there aren’t fatal errors on the website, here the report:
    https://pastebin.com/QWfNhFSP

    here the error I get while trying to set up the wizard:
    https://snipboard.io/dtEweI.jpg

    Apparently in the console there are like 150errors but all of them regarding youtube videos (mostly)

    Last thing last I did update the space limit to 512MB

    Hope to hear from you soon

    Hi @emanuelepesa,

    Thank you for sharing the requested details. I noticed you have WPcode lite installed. Can you let me know what code you have there and what it does?

    Also on that page please check the browser console for errors. You can open it using the following shortcuts:

    • Windows/Linux: Press Ctrl + Shift + J (Chrome, Edge) or Ctrl + Shift + K (Firefox).
    • Mac: Press Cmd + Option + J (Chrome, Edge) or Cmd + Option + K (Firefox).
    • Or on that page right click and select inspect and then select the console tab.
    Thread Starter emanuelepesa

    (@emanuelepesa)

    Apparently there are many erros in the console log!
    But apparently almost all of them they come from the youtube embed code and cross cookies!
    https://romadiffusa.com/ that’s the page I need help with, maybe I did miss something? I think you would see the same errors I see right?

    You can see the errors here! It’s the first time I website I made with my tools generate those kind of errors!
    https://imgur.com/a/KcoFPq4

    these are the two code snippets I do have in the WPlight:
    Remove zoom on the product gallery
    function remove_image_zoom_support() {
    remove_theme_support( ‘wc-product-gallery-zoom’ );
    }
    add_action( ‘wp’, ‘remove_image_zoom_support’, 100 );

    Custom Fonts
    I added in the PHP this custom code to add custom fonts in my website!
    https://www.altmann.de/en/blog-en/code-snippet-custom-fonts/#sourcecode

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Thank you for providing more information about the issue. I have accessed your site and noticed a JavaScript error, which may be causing this issue.

    For testing purposes, could you please deactivate all plugins except WooCommerce and activate a default theme like Storefront? Then, try setting it up again and check if you still face the same issue.

    For more details on how to run a conflict test, you can refer to this article:
    🔗 How to test for conflicts

    Let me know how it goes!

    Thread Starter emanuelepesa

    (@emanuelepesa)

    Yes I’ll try to do that – anyway, as the website is built with oxygen, disabling it wouldn’t it break the website completely? What could I do to avoid that to happen?

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Yes, disabling Oxygen will affect your site completely until you activate it again. If you don’t want to impact your live site, I would suggest creating a staging site using the following plugin: WP Staging

    You can perform all troubleshooting steps on the staging site first.

    Once you identify which plugin or code is causing the issue, you can disable that plugin or code on your live site.

    Let me know how that goes!

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi there,

    Thanks again for reaching out! Since it’s been a while, I’ll close this out for now, but we’re always here when you need us.

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