Woocommerce search interference

  • softechx7

    (@softechx7)


    1 day, 17 hours ago

    Hi, I just debugged this issue that with the events calendar By Nexcess enabled and with woocommerce with HPOS enabled, if you search a name like “Anja Müller” on order page, it results into too many redirects and renders an error message. But if we disable events calendar, search works fine. Please look into this.

    All Plugins – latest versions.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 day, 14 hours ago

    Hi @softechx7!

    Thank you for taking the time to investigate this and for sharing your findings.

    From what you’ve described, it appears the issue only occurs when The Events Calendar plugin is active alongside WooCommerce with High-Performance Order Storage (HPOS) enabled. Since the order search works correctly when The Events Calendar is deactivated, this points to a compatibility issue between the plugin and WooCommerce rather than an issue in WooCommerce itself.

    As The Events Calendar is a third-party plugin, I’d recommend reaching out to their support team with the steps you’ve identified to reproduce the issue. They will be in the best position to investigate why enabling their plugin causes the redirect loop when searching for orders with HPOS enabled.

    Let us know what they suggest.

    Thread Starter softechx7

    (@softechx7)

    1 day, 11 hours ago

    Hi, Yes I’ve written them too. Just wanted to take it into your attention as well.

    Thank you

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    23 hours ago

    Hi @softechx7!

    Thanks for bringing this to our attention We really appreciate you taking the time to report it here as well.

    Please let us know what they suggest or if they provide any updates. We’d be interested to hear the outcome.

    Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)

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