Plugin Support
Fernando a11n
(@fhaps)
Automattic Happiness Engineer
I’m not sure of what you mean when you say you’ll create a product “for refunds”.
It does sound like you are mainly wondering about the struggle of creating all those variations in bulk. Note that you can use the built-on product importer to create products in bulk, including variations, which will normally be a faster way to do that than manually creating them.
You can read documentation on how to use the CSV importer here:
https://docs.woocommerce.com/document/product-csv-importer-exporter/#section-4
Thread Starter
solveo
(@solveo)
Basically, I want a page where customers who bought a wrong size of jeans or shorts, to leave information so we can send them new ones.
We are also using Attribute Stock to manage our stock numbers, and if we have the new and the old sizes of the product we could manage the stock numbers automatically.
Plugin Support
Fernando a11n
(@fhaps)
Automattic Happiness Engineer
@solveo Thanks for elaborating. There are tools like Smart Refunder which would help you automate the process for customers to request refunds, but that won’t work for exchanging products.
Based on your description, though, and how customers will be required to enter information about the past and new orders, it sounds like this might be better suited for a form and not a product? Perhaps you can create a form where customers enter this information, and then you can manually make the changes in the customer’s order.
There are plenty of Forms plugins out there, so you might want to do a bit of research around that.
Plugin Support
Fernando a11n
(@fhaps)
Automattic Happiness Engineer
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
