• Resolved johanekman

    (@johanekman)


    The quick cart still show two item when the “real” cart is empty.

    – when i press show cart its empty.

    When I add new items its no problems the new items show correct.

    It seems to be a cache problem but I have cleared all cache and it doesnt work.

    It has worked before. The only thing i did yesterday was to update the Wpbakery to latest version.

    Best Regards

    Johan

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thank you for reaching out!

    I understand that the cart widget in the top right corner shows products in cart even when there are no products in it.

    I’ve navigated to your shop page and I saw products in the cart immediately, even though I’m visiting this site for the first time and I haven’t added any products to the cart.

    This is not something I’ve seen in the past and caching is likely playing a role here, although one thing to check is whether the same kind of thing is happening with a default Storefront theme.

    If it is, and you’ve attempted switching off all caching plugins (including drop-in and must-use ones which can only be disabled via FTP) – you may also want to reach out to your host and ask them if server-side caching mechanisms could be causing this.

    If they will not be able to help either – please head to WooCommerce >> Status in wp-admin, copy the System Status Report and paste it here.

    You could also try a full plugin/theme conflict test to make sure this isn’t caused by one of your plugins:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thank you!

    Thread Starter johanekman

    (@johanekman)

    Thank you for for great answer

    It turned out that it was just to disable wp-rocket totally to make it work correctly.

    I think and hope it works now.

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    It turned out that it was just to disable wp-rocket totally to make it work correctly.

    I’m glad to hear you were able to find a culprit of this behaviour! You may want to reach out to the support team of WP Rocket and ask them if there is a setting that should be adjusted:

    https://wp-rocket.me/contact/

    I’ll be marking this thread as resolved but feel free to open a new thread and link to this one if you have further questions.

    Have a wonderful day ahead!

Viewing 3 replies - 1 through 3 (of 3 total)

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