Woocommerce Product Page Issue

  • Resolved k3x8

    (@k3x8)


    4 years, 7 months ago

    While using Woocommerce to create a product page, I noticed that the plus and minus symbols on the product page didn’t increase the quantity of the product.

    Link to image of problem: https://imgur.com/a/mgVikAo

    I was wondering if the problem could be rectified so that the buttons could work normally.

Viewing 2 replies - 1 through 2 (of 2 total)
  • mother.of.code

    (@imazed)

    The Mother of Code

    4 years, 7 months ago

    Hi @k3x8 !

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://wordpress.org/plugins/wp-staging.

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter k3x8

    (@k3x8)

    4 years, 6 months ago

    Thank you @imazed for the advice. There was a conflict with the theme and changing the theme resolved the problem.

Viewing 2 replies - 1 through 2 (of 2 total)

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