Hi @rucha1 👋
Thanks for getting in touch with us 😀
On my website, Automatically default product price is displayed
I am not too sure what you mean here, could you please elaborate on what is happening?
If you want to share some screenshots which explain the problem, you can use https://snipboard.io.
Thanks!
Thread Starter
rucha1
(@rucha1)
Hello,
when I update any product on my woo commerce website..It automatically puts some dummy price.
I have share you the screenshot( https://snipboard.io.)
Hi @rucha1
The screenshot link did not get pasted correctly. Kindly resend.
I understand that when you update any product on your website it automatically puts some dummy price. Just to confirm – are you able to enter and save your own price for that product? Or is the dummy price persisting and not allowing you to change?
Thread Starter
rucha1
(@rucha1)
hello,
I can able to enter and save my own price later on…
But For some product the price should be null.
Thread Starter
rucha1
(@rucha1)
Hi @rucha1
when I update any product on my woo commerce website..It automatically puts some dummy price.
If the product doesn’t have a price yet, there shouldn’t be any number in the price field. Here is a screenshot of how it should looks like: https://snipboard.io/K2lork.jpg
That said, this kind of problem is usually caused by a conflict with your theme or with another plugin. To determine what’s causing the issue, please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.
You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Thread Starter
rucha1
(@rucha1)
hello,
My website is live…so I could not make any change in plugin..
Do you have any other way?
Rather than deactivate all the plugin..
Hi @rucha1
Conflict test is the best tool to determine the cause of the problem in this case, but worry not – you don’t need to disturb your live site! 🙂
You can run the conflict test on a staging site using a plugin like WP Staging. Your hosting provider may also be offering a staging option but this plugin also is good enough.
Please go ahead and check for conflicts.
Let us know how it goes – we’ll be happy to assist further.
Thread Starter
rucha1
(@rucha1)
ok,
Thank you.
I will let you know soon.
Perfect! That sounds like a plan.
Thread Starter
rucha1
(@rucha1)
Hello,
As we discussed I deactivate plugin & theme, and activate as well.
But still that dummy price is displayed..
Thank you.
@rucha1
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Thread Starter
rucha1
(@rucha1)
Hello,
It showing me 404 error..on wp-admin.
Hi @rucha1
Resaving Permalink settings (Settings > Permalinks) can usually fix a 404 error. However, since your can’t access the admin area, you’ll have to do it manually. Here is a good tutorial on how to fix a 404 error: https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/
Thread Starter
rucha1
(@rucha1)
hello,
I could not find my license keys of WCFM?
I can see the license activated on website…but it is not showing on dashboard?
can you help me with that.
Thanks,
Rucha.
