Woocommerce price filter bug
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Hi,
I’m having a bit of hard time displaying price filters on my shop page. The price filter shows up in the English version of the shop but on the german page, it is bugged or not appearing. I checked the prices of the products on both languages and all are the same. Does someone have a suggestion how to fix this issue?
The page I need help with: [log in to see the link]
Viewing 4 replies - 1 through 4 (of 4 total)
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Hey there!
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.thanks for your help!
here is the system report:### WordPress Environment ### WordPress address (URL): https://sportwagenfahren.de Site address (URL): https://sportwagenfahren.de WC Version: 4.2.0 REST API Version: ✔ 1.0.8 WC Blocks Version: ✔ 2.5.16 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.2.3 Log Directory Writable: ✔ WP Version: 5.4.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.0.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 512 MB PHP Time Limit: 900 PHP Max Input Vars: 8192 cURL Version: 7.29.0 NSS/3.44 SUHOSIN Installed: – MySQL Version: 5.7.29 Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.2.0 WC Database Prefix: CD523c7_ Total Database Size: 45.66MB Database Data Size: 40.30MB Database Index Size: 5.36MB CD523c7_woocommerce_sessions: Data: 1.45MB + Index: 0.05MB + Engine InnoDB CD523c7_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB CD523c7_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB CD523c7_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB CD523c7_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB CD523c7_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 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### attachment: 80 br_filters_group: 3 br_product_filter: 13 custom_css: 1 customize_changeset: 83 elementor_library: 33 nav_menu_item: 45 page: 59 polylang_mo: 2 post: 1 product: 47 revision: 404 wc_booking: 25 wc_voucher: 4 wc_voucher_template: 5 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (39) ### Gravity Forms: by Gravity Forms – 2.4.18.6 WPML Multilingual CMS: by OnTheGoSystems – 4.3.12 Yoast SEO Multilingual: by OnTheGoSystems – 1.1.1 Advanced Custom Fields Multilingual: by OnTheGoSystems – 1.6.1 Akismet Anti-Spam: by Automattic – 4.1.6 Drift: by Drift – 3.0.1 Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1 Elementor Pro: by Elementor.com – 2.10.0 Elementor: by Elementor.com – 2.9.12 Essential Addons for Elementor: by WPDeveloper – 4.0.4 – Installed version not tested with active version of WooCommerce 4.2.0 Facebook for WooCommerce: by Facebook – 1.11.4 GDPR Cookie Compliance: by Moove Agency – 4.2.3 Gravity Forms Multilingual: by OnTheGoSystems – 1.5.4 Jetpack by WordPress.com: by Automattic – 8.6.1 Limit Login Attempts Reloaded: by WPChef – 2.13.0 Quantity Field on Shop Page for WooCommerce: by Wooassist – 1.3.0 – Installed version not tested with active version of WooCommerce 4.2.0 Really Simple SSL: by Really Simple Plugins – 3.3.4 Redirection: by John Godley – 4.8 Simple History: by Pär Thernström – 2.34.0 Orbit Fox Companion: by Themeisle – 2.9.9 Woo Shortcodes Kit: by Alberto G. – 1.8.9 Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.4.2.3 – Installed version not tested with active version of WooCommerce 4.2.0 WooCommerce Bookings: by WooCommerce – 1.15.21 WooCommerce Checkout Add-Ons: by SkyVerge – 2.2.7 – Installed version not tested with active version of WooCommerce 4.2.0 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.2 – Installed version not tested with active version of WooCommerce 4.2.0 WooCommerce Stripe Gateway: by WooCommerce – 4.4.0 – Installed version not tested with active version of WooCommerce 4.2.0 WooCommerce Gravity Forms Product Add-Ons: by Lucas Stark – 3.3.11 – Installed version not tested with active version of WooCommerce 4.2.0 WooCommerce Multilingual: by OnTheGoSystems – 4.8.0 – Installed version not tested with active version of WooCommerce 4.2.0 WooCommerce PDF Product Vouchers: by SkyVerge – 3.7.8 – Installed version not tested with active version of WooCommerce 4.2.0 WooCommerce: by Automattic – 4.2.0 (update to version 4.2.2 is available) Wordfence Security: by Wordfence – 7.4.8 Yoast SEO Premium: by Team Yoast – 14.2 WP Fastest Cache: by Emre Vona – 0.9.0.7 WP Maintenance Mode: by Designmodo – 2.2.4 Smush: by WPMU DEV – 3.6.3 WPML CMS Nav: by OnTheGoSystems – 1.5.2 WPML String Translation: by OnTheGoSystems – 3.0.9 WPML Translation Management: by OnTheGoSystems – 2.9.6 WPS Hide Login: by WPServeur NicolasKulka tabrisrp – 1.5.6 ### Inactive Plugins (1) ### Yoast SEO: by Team Yoast – 14.3 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: booking (booking) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #479 - /sportwagen-mieten/ Cart: #1017 - /cart/?lang=en Checkout: #1022 - /checkout/?lang=en My account: ❌ Page visibility should be public Terms and conditions: ❌ Page not set ### Theme ### Name: Neve Version: 2.7.2 (update to version 2.7.3 is available) Author URL: https://themeisle.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 344 Oldest: 2020-06-08 10:11:24 +0000 Newest: 2020-06-25 19:12:14 +0000 Pending: 1 Oldest: 2020-06-25 19:27:14 +0000 Newest: 2020-06-25 19:27:14 +0000Thanks for that! This kind of problem is usually caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Hey there, since I haven’t heard back from you in awhile I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
Viewing 4 replies - 1 through 4 (of 4 total)
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