Woocommerce Payments

Resolved purewhitetail
(@purewhitetail)

4 years, 9 months ago

I’ve downloaded, installed and set up the plugin. I’ve created the account with Stripe. I’ve configed the plugin. I’m experiencing several issues.
1. Attempted payments Error 414 and time out. This causes issue 2.
2. Customer attempt payment again and are double or triple charged.
3. Orders are auto canceled even though payment goes through.
4. Order numbers are not being recorded on transactions.
5. I can’t refund a transaction because the order is “Canceled”.
6. Support keeps saying my email is not confirmed so I cant get any support.
Viewing 6 replies - 1 through 6 (of 6 total)
Thread Starter
purewhitetail
(@purewhitetail)
4 years, 9 months ago
Also this happens on every order. No order has been successful yet!
Thread Starter
purewhitetail
(@purewhitetail)
4 years, 9 months ago
System Report

### WordPress Environment ###

WordPress address (URL): https://purewhitetail.com
Site address (URL): https://purewhitetail.com
WC Version: 5.5.2
REST API Version: ✔ 5.5.2
WC Blocks Version: ✔ 5.3.3
Action Scheduler Version: ✔ 3.2.1
WC Admin Version: ✔ 2.5.0
Log Directory Writable: ✔
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.29
PHP Post Max Size: 2 GB
PHP Time Limit: 600
PHP Max Input Vars: 16384
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.28-MariaDB
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: ze3kq1je_
Total Database Size: 1778.82MB
Database Data Size: 1446.63MB
Database Index Size: 332.19MB
ze3kq1je_woocommerce_sessions: Data: 0.40MB + Index: 0.01MB + Engine MyISAM
ze3kq1je_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ze3kq1je_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ze3kq1je_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_woocommerce_order_items: Data: 14.78MB + Index: 7.37MB + Engine MyISAM
ze3kq1je_woocommerce_order_itemmeta: Data: 347.98MB + Index: 63.86MB + Engine MyISAM
ze3kq1je_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ze3kq1je_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ze3kq1je_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_actionscheduler_actions: Data: 13.02MB + Index: 15.22MB + Engine InnoDB
ze3kq1je_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_actionscheduler_logs: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
ze3kq1je_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_amazon_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_amazon_btg: Data: 1.52MB + Index: 0.41MB + Engine InnoDB
ze3kq1je_amazon_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_amazon_feeds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_amazon_feed_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_amazon_feed_tpl_data: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
ze3kq1je_amazon_feed_tpl_values: Data: 0.25MB + Index: 0.05MB + Engine InnoDB
ze3kq1je_amazon_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_amazon_listings: Data: 0.02MB + Index: 0.19MB + Engine InnoDB
ze3kq1je_amazon_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ze3kq1je_amazon_markets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_amazon_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ze3kq1je_amazon_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_amazon_profiles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_amazon_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_amazon_shipping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_amazon_stock_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_amwscp_amazon_accounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_amwscp_amazon_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_amwscp_amazon_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_amwscp_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_amwscp_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_amwscp_template_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_atum_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_atum_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_cm_popfly_history: Data: 29.65MB + Index: 3.52MB + Engine MyISAM
ze3kq1je_commentmeta: Data: 2.18MB + Index: 1.60MB + Engine MyISAM
ze3kq1je_comments: Data: 63.86MB + Index: 23.93MB + Engine MyISAM
ze3kq1je_cpf_custom_products: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_cptch_responses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_cp_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_crw_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_fb3d_pages: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ze3kq1je_fm_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_fo_elements: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_fo_usable_fonts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_hidemysiteSecure: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_itsec_dashboard_events: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
ze3kq1je_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_itsec_lockouts: Data: 0.12MB + Index: 0.02MB + Engine MyISAM
ze3kq1je_itsec_logs: Data: 42.20MB + Index: 2.95MB + Engine MyISAM
ze3kq1je_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_itsec_temp: Data: 4.22MB + Index: 3.49MB + Engine MyISAM
ze3kq1je_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_acl_permissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_acl_roles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_acl_role_access_departments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_acl_role_permissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_acl_user_access_departments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_acl_user_permissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_articles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_articles_attachments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_attachments: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
ze3kq1je_js_ticket_banlist_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_config: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
ze3kq1je_js_ticket_departments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_js_ticket_department_message_premade: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_email: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_js_ticket_emailtemplates: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_js_ticket_email_banlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_erasedatarequests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_faqs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_fieldsordering: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_js_ticket_help_topics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_jshdsessiondata: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_priorities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_js_ticket_replies: Data: 0.52MB + Index: 0.02MB + Engine MyISAM
ze3kq1je_js_ticket_staff: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_staff_mail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_system_errors: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_js_ticket_tickets: Data: 0.95MB + Index: 0.02MB + Engine MyISAM
ze3kq1je_js_ticket_ticketsemail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_userrole: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_js_ticket_users: Data: 0.85MB + Index: 0.17MB + Engine MyISAM
ze3kq1je_kanban_boards: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_kanban_estimates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_kanban_log_comments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_kanban_log_status_changes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_kanban_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_kanban_projects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_kanban_statuses: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_kanban_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_kanban_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_kanban_task_hours: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_live_weather_station_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_loginizer_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ze3kq1je_lrgawidget_global_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_oih_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_oih_opt_ins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_oih_subscribers: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_options: Data: 55.42MB + Index: 13.46MB + Engine MyISAM
ze3kq1je_perfecty_push_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_perfecty_push_users: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
ze3kq1je_pickplugins_wl_data: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_postmeta: Data: 415.81MB + Index: 130.34MB + Engine MyISAM
ze3kq1je_posts: Data: 28.52MB + Index: 6.98MB + Engine MyISAM
ze3kq1je_rafflepress_contestants: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_rafflepress_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_rafflepress_giveaways: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_shipment_batch_process: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_sib_model_contact: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_sib_model_country: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_sms_send: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_sms_subscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_sms_subscribes_group: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_smush_dir_images: Data: 0.34MB + Index: 0.14MB + Engine InnoDB
ze3kq1je_sr_woo_order_items: Data: 3.52MB + Index: 0.69MB + Engine InnoDB
ze3kq1je_termmeta: Data: 0.08MB + Index: 0.03MB + Engine MyISAM
ze3kq1je_terms: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
ze3kq1je_term_relationships: Data: 0.20MB + Index: 0.41MB + Engine MyISAM
ze3kq1je_term_taxonomy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
ze3kq1je_usermeta: Data: 20.97MB + Index: 12.74MB + Engine MyISAM
ze3kq1je_users: Data: 1.14MB + Index: 1.21MB + Engine MyISAM
ze3kq1je_vtprd_purchase_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_wcch_page_history: Data: 236.83MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wcpdf_invoice_number: Data: 0.45MB + Index: 0.33MB + Engine MyISAM
ze3kq1je_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wc_customer_lookup: Data: 1.52MB + Index: 0.72MB + Engine InnoDB
ze3kq1je_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_wc_order_coupon_lookup: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
ze3kq1je_wc_order_product_lookup: Data: 16.55MB + Index: 13.06MB + Engine InnoDB
ze3kq1je_wc_order_stats: Data: 7.52MB + Index: 5.55MB + Engine InnoDB
ze3kq1je_wc_order_tax_lookup: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
ze3kq1je_wc_product_meta_lookup: Data: 0.27MB + Index: 0.41MB + Engine InnoDB
ze3kq1je_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_wdp_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ze3kq1je_wdp_order_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ze3kq1je_wdp_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_webpages_data: Data: 109.61MB + Index: 3.52MB + Engine InnoDB
ze3kq1je_weu_subscribers: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_weu_unsubscriber: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_weu_user_notification: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_wfcm_file_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_woocommerce_bundled_itemmeta: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
ze3kq1je_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_woo_shippment_provider: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_woo_square_integration_deleted_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_woo_square_integration_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_woo_sr_cart_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_woo_sr_orders: Data: 2.52MB + Index: 0.52MB + Engine InnoDB
ze3kq1je_woo_sr_order_items: Data: 1.52MB + Index: 0.47MB + Engine InnoDB
ze3kq1je_wpappninja_adserver: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wpappninja_home_perso: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wpappninja_ids: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_wpappninja_installs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_wpappninja_push: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wpappninja_push_perso: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
ze3kq1je_wpappninja_qrcode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wpappninja_stats: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
ze3kq1je_wpappninja_stats_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wpfront_ure_login_redirect: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_wpfront_ure_options: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ze3kq1je_wpinventory_category: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wpinventory_image: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_wpinventory_item: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_wpinventory_label: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wpinventory_media: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_wpinventory_reservation: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wpinventory_reservation_item: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_wpinventory_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ze3kq1je_wpmerge_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_yoast_indexable: Data: 7.48MB + Index: 8.16MB + Engine InnoDB
ze3kq1je_yoast_indexable_hierarchy: Data: 1.50MB + Index: 0.80MB + Engine InnoDB
ze3kq1je_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ze3kq1je_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ze3kq1je_yoast_seo_links: Data: 0.26MB + Index: 0.09MB + Engine MyISAM
ze3kq1je_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
ze3kq1je_zp_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 957
cm-ad-item: 4
custom_css: 1
cwginstocknotifier: 6550
dflip: 1
et_footer_layout: 1
et_header_layout: 1
et_pb_layout: 34
et_template: 1
et_theme_builder: 1
nav_menu_item: 101
oembed_cache: 232
page: 77
paypal_invoices: 364
paypal_ipn: 211
pf_contact: 1
post: 14
product: 623
product_variation: 516
pw_bogo: 1
revision: 524
ris_gallery: 1
shop_bogof_rule: 1
shop_coupon: 386
shop_order: 66083
shop_order_refund: 816
shop_subscription: 38
wc_membership_plan: 5
wc_order_email: 2
wc_order_status: 20
wc_user_membership: 2310
wcp_ruleset: 1
wishlist: 61
wpforms: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (45) ###

WP Logo Changer: by Afzal Multani – 1.2
PayPal Invoicing for WordPress: by Angell EYE – 2.0.5
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 1.9.9
Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.6.3
Classic Editor: by WordPress Contributors – 1.6
CM Pop-Up banners for WordPress PRO: by CreativeMindsSolutions – 1.5.1
Conditional Payments for WooCommerce: by Lauri Karisola / WooElements.com – 2.2.3
Site Kit by Google: by Google – 1.38.0
HandMade WooCommerce Order Status Control: by HandMade Connections – 1.4
WooCommerce Gift Certificates Pro: by IgniteWoo.com – 3.5.36
iThemes Security Pro: by iThemes – 6.8.4
Jetpack: by Automattic – 10.0
JS Help Desk Actions: by Joom Sky – 1.0.4
JS Help Desk Agents: by Joom Sky – 1.1.0
JS Help Desk BanEmail: by Joom Sky – 1.0.7
JS Help Desk Email piping: by Joom Sky – 2.0.0
JS Help Desk Internal Mail: by Joom Sky – 1.0.6
JS Help Desk Merge Ticket: by Joom Sky – 1.0.4
JS Help Desk SMTP: by Joom Sky – 1.0.6
JS Help Desk Woocommerce: by Joom Sky – 1.0.4
JS Help Desk: by JS Help Desk – 2.5.0
System Woocommerce Service: by Joseph Kimm – 1.0.8
WooCommerce Admin: by WooCommerce – 2.5.0
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.7
WooCommerce Composite Products: by SomewhereWarm – 3.13.10
WooCommerce Customer History: by Brian Richards – 1.2.1
WooCommerce Free Gift Coupons: by Kathy Darling – 3.0.3
WooCommerce Pixel Manager: by woopt – 1.11.1
WooCommerce Pixel Manager: by woopt – 1.11.1
WooCommerce Phone Orders & Manual Orders: by IgniteWoo.com – 3.0.24
WooCommerce Memberships: by SkyVerge – 1.9.8
WooCommerce Order Status Manager: by SkyVerge – 1.7.1
WooCommerce Payments: by Automattic – 2.8.2 (update to version 2.8.3 is available)
WooCommerce PayPal Pro: by wp.insider – 2.9.6
WooCommerce Product Bundles: by SomewhereWarm – 5.7.10
WooCommerce Product Fees: by Caleb Burks – 1.3.0
Sendinblue - WooCommerce Email Marketing: by Sendinblue – 2.0.28
WooCommerce - ShipStation Integration: by WooCommerce – 4.1.43
WooCommerce Store Credit: by WooCommerce – 2.1.10
WooCommerce Subscribe All the Things: by Prospress Inc. – 2.1.1
WooCommerce Subscriptions: by Prospress Inc. – 2.2.21
WooCommerce: by Automattic – 5.5.2
WP Rollback: by Impress.org – 1.7.1
WPMobile.App — Android and iOS Mobile Application: by WPMobile.App – 10.12
WPFront User Role Editor: by Syam Mohan – 2.14.4

### Inactive Plugins (55) ###

3D FlipBook : Dflip Lite: by DearHive – 1.7.6.3
Advanced Coupons for WooCommerce Free: by Rymera Web Co – 1.4.3
BBQ Firewall: by Jeff Starr – 20210719
File Manager: by Aftabul Islam – 5.2.0
Health Check & Troubleshooting: by The WordPress.org community – 1.4.5
IgniteWoo Updater: by IgniteWoo.com – 3.0.2
Interactive Map of the USA for WP: by Fla-shop.com – 2.9.8.6
iThemes Security: by iThemes – 8.0.1
JS Help Desk Announcement: by Joom Sky – 1.0.6
JS Help Desk Auto Close: by Joom Sky – 1.0.2
JS Help Desk Canned Responses: by Joom Sky – 1.0.6
JS Help Desk Dashboard Widgets: by Joom Sky – 1.0.3
JS Help Desk Desktop Notification: by Joom Sky – 1.0.4
JS Help Desk Downloads: by Joom Sky – 1.0.5
JS Help Desk Easy Digital Downloads: by Joom Sky – 1.0.1
JS Help Desk Envato Validation: by Joom Sky – 1.0.1
JS Help Desk Export: by Joom Sky – 1.0.6
JS Help Desk Faq: by Joom Sky – 1.0.6
JS Help Desk Feedback: by Joom Sky – 1.0.5
JS Help Desk Helptopic: by Joom Sky – 1.0.6
JS Help Desk Knowledgebase: by Joom Sky – 1.0.8
JS Help Desk MailChimp: by Joom Sky – 1.0.1
JS Help Desk Max Ticket: by Joom Sky – 1.0.4
JS Help Desk Note: by Joom Sky – 1.0.4
JS Help Desk Ovedue: by Joom Sky – 1.0.4
JS Help Desk Paid Support: by Joom Sky – 1.0.3
JS Help Desk Private Credentials: by Joom Sky – 1.0.3
JS Help Desk Themes: by Joom Sky – 1.0.5
JS Help Desk Ticket History: by Joom Sky – 1.0.3
JS Help Desk Time Tracking: by Joom Sky – 1.0.4
JS Help Desk User Options: by Joom Sky – 1.0.2
JS Help Desk Widgets: by Joom Sky – 1.0.4
OneSignal Push Notifications: by OneSignal – 2.2.2
Opt-In Hound: by DevPups
Mihai Iova – 1.4.3

Recapture for WooCommerce: by Recapture – 1.0.19
Register IPs: by Mika Epstein
Johnny White – 1.8.2

Remove Query Strings From Static Resources: by Speed Up My Website – 1.4
Role Based Reports for WooCommerce: by Stephen Sherrard Plugins – 0.0.3
Scanventory Light: by Scanventory.net – 1.1.3
Sold Out Badge for WooCommerce: by Charlie Etienne – 2.0.10
w3dev Ban Users: by WEBxMedia LTD. (Matt Whiteman) – 1.5.3
Website File Changes Monitor: by WP White Security – 1.8.1
Wishlist for WooCommerce and Custom Post Types: by PickPlugins – 1.0.22
WooCommerce Buy One Get One Free: by Oscar Gare – 2.0.12
WooCommerce Dropshipping: by WooCommerce – 1.2.1
WooCommerce DYMO Print: by WP Fortune – 5.0.6
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.9.3
WooCommerce PickingPal: by PickingPal – 1.3.0
WooCommerce POS: by kilbot – 0.4.26
WP-Ban: by Lester 'GaMerZ' Chan – 1.69
WP File Manager: by mndpsingh287 – 7.1.2
WPForce Logout: by Sanjeev Aryal – 1.4.5
WPMerge: by Revmakx – 1.2.6
YITH Automatic Role Changer for WooCommerce: by YITHEMES – 1.1.6
Yoast SEO: by Team Yoast – 16.8

### Dropin Plugins (1) ###

fatal-error-handler.php: fatal-error-handler.php

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: by  – 1.7.2
Nexcess Managed Apps: by Nexcess – 1.22.1

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
bundle (bundle)
composite (composite)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ❌ Page not set
Cart: #247 - /cart/
Checkout: #253 - /check-out/
My account: #92 - /my-account/
Terms and conditions: #305 - /terms-of-service/

### Theme ###

Name: Divi
Version: 4.9.10
Author URL: http://www.elegantthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### subscriptions ###

WCS_DEBUG: ✔
						No
Subscriptions Mode: ✔
						Live
Subscriptions Template Theme Overrides: –
Report Cache Enabled: ✔
						Yes
Cache Update Failures: ✔
						0 failure

### Composite Products ###

Database Version: 3.13.10
Template Overrides: –

### Product Bundles ###

Database Version: 5.7.10
Template Overrides: –

### Action Scheduler ###

Complete: 33,447
Oldest: 2021-07-12 08:44:34 -0400
Newest: 2021-08-10 15:20:22 -0400

Failed: 27
Oldest: 2020-11-10 16:50:13 -0500
Newest: 2021-08-09 16:18:52 -0400

Pending: 11
Oldest: 2021-08-10 15:21:22 -0400
Newest: 2021-12-31 17:47:45 -0500

### Status report information ###

Generated at: 2021-08-10 15:20:57 -04:00
Thread Starter
purewhitetail
(@purewhitetail)
4 years, 9 months ago
7 Hours and still no support. This forum idea needs to be exchanged for a live chat or phone number. Also sent a Support ticket last night on Woo and still no response to that email!
Thread Starter
purewhitetail
(@purewhitetail)
4 years, 9 months ago
10 hours and still no answer. Stripe did email back but said to contact Woo. All I want to do is refund some transactions, process some orders and get this fixed!
This reply was modified 4 years, 9 months ago by purewhitetail.
Plugin Support
abwaita a11n
(@abwaita)
4 years, 9 months ago
Hi @purewhitetail,
Apologies for the delays.
Since the queries touch on WooCommerce Payments, kindly post directly on the WooCommerce Payments forum – https://wordpress.org/support/plugin/woocommerce-payments/
Also sent a Support ticket last night on Woo and still no response to that email!
Kindly check through your email folders to see if a response was sent. If one was not sent, please share your ticket # here for a follow-up.
Thanks.
Plugin Support
abwaita a11n
(@abwaita)
4 years, 8 months ago
Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to proceed as advised above.
If you have further questions, please feel free to open a new topic.
Thanks.
Viewing 6 replies - 1 through 6 (of 6 total)
The topic ‘Woocommerce Payments’ is closed to new replies.