• Resolved Anonymous User

    (@anonymized-13781684)


    Hi,

    I’m using WP All Export on a site running WooCommerce. I’m currently exporting the ‘Rate Code (per tax)’ field to display the tax code, but in the exported CSV there is an extra column next to the Rate Code column (per tax) with the heading ‘Rate Name’ and empty rows. Has anyone come across this before, and know how to get rid of it?

    Thanks!

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hi!

    Please make a screenshot, it’s not entirely clear what you’re talking about and what you want.

    Thread Starter Anonymous User

    (@anonymized-13781684)

    Hi,

    Thanks for the reply. When editing the fields for the export, I’m adding the ‘Rate Code (per tax)’ field from Taxes & Shipping, and giving this the column title ‘TAX_CODE’:

    https://jamessui.co.uk/temp/screen1.jpg

    When exporting the CSV, there is an extra column next to TAX_CODE called ‘Rate Name’. All rows under this column are empty:

    https://jamessui.co.uk/temp/screen2.jpg

    Thanks

    Hm… Have you tried renaming other cells? Does it have the same result?

    Thread Starter Anonymous User

    (@anonymized-13781684)

    Nope, just that one field. All the other cells are renamed too.

    A strange mistake. I think you need to clear the cells in the CSV itself. Or try reinstalling the plugin, I do not know all of your settings.

    Plugin Author WP All Import

    (@wpallimport)

    Hi @jamessui-1

    Apologies for the delay. We’re looking into this and should have an update soon.

    Thread Starter Anonymous User

    (@anonymized-13781684)

    Thanks! Do you have any update?

    Plugin Author WP All Import

    (@wpallimport)

    Hi @jamessui-1

    We were able to fix this. Please install the latest BETA version on your site for the fix: https://downloads.wordpress.org/plugin/wp-all-export.zip.

    Thread Starter Anonymous User

    (@anonymized-13781684)

    Hi,

    I’ve updated to the latest BETA (1.4.8-beta-2.5) and I’m still getting an empty ‘Rate Name’ column after the ‘Rate Code (per tax)’ column.

    I’ve checked that it isn’t cached etc, and also removed and readded the Rate Code field to test.

    Any suggestions?

    Thanks!

    Plugin Author WP All Import

    (@wpallimport)

    Hi @jamessui-1

    My apologies for the delay here. I ran some more tests and I do still see the issue. We’re looking into this now and will be in touch as soon as possible.

    Plugin Author WP All Import

    (@wpallimport)

    Hey @jamessui-1

    We released a new BETA with a fix for this (1.4.8 Beta 2.12). Let us know if you run into any issues.

    Thread Starter Anonymous User

    (@anonymized-13781684)

    That’s got it! Thank you!

Viewing 12 replies - 1 through 12 (of 12 total)

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