WooCommerce Order status, missing button

  • Resolved rolandsz

    (@szoriroland)


    2 years, 7 months ago


    Hello, I noticed recently that I cannot update the order status. I don’t have the button. I turned all extensions off and on, changed the theme, but the button is not there. Thank you in advance for your help!

    Best Regards,
    Roland

Viewing 2 replies - 1 through 2 (of 2 total)
  • hrn1995 (woo-hc)

    (@aguinaldodarla)

    2 years, 7 months ago

    Hi Roland,

    To confirm, you’ve turned off all extensions except WooCommerce and the issue persists, is that correct?

    Can you please clear your website’s cache by navigating to WooCommerce → Status → Tools, and do the following to see if this makes any difference?

    • WooCommerce transients – Clear
    • Expired transients – Clear
    • Clear template cache – Clear

    If it does not help, please clear your browser cache.

    Please also share the following if the issue persists:

    • System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
    • Screenshot of the issue. You may use https://snipboard.io when sharing screenshots.

    Cheers!

    Beauty of Code (woo-hc)

    (@beautyofcode)

    2 years, 6 months ago

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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