• Resolved LittleBlogger

    (@littleblogger)


    I have set up a custom field to appear on post type / product.

    The custom field appears, but now most of the other fields disappear in the editor. So, I only have the Product Data field and the new field I created with SCF. No product image, short description or long description. These elements still show up on the live product page, but I cannot edit them on the back end. They don’t appear on new product pages either.

    If I deactivate my custom field, the stated fields reappear.

    I am using Divi 5. I tried switching themes to Twenty Twenty-Five to check and the problem persists there. Divi support told me: “This confirms that the issue is related to a compatibility problem between the ACF [SCF] and WooCommerce plugins. Unfortunately, there is little we can do in this case, as it requires review and investigation by the developers of these two plugins.”

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  • Thread Starter LittleBlogger

    (@littleblogger)

    It turns out that the plugin had hidden the fields. These can be re-instated in the settings by clicking on the icon top right of the product page. It turns out that Woocommerce has its own custom field setting, so I deleted the plugin and used this for the custom field instead.

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