• Resolved matttfinch

    (@matttfinch)


    Hello,

    I seem to keep getting a recurring error, I recently posted and it resolved itself and now woocommerce seems to have thrown up the same error.

    This was the last post, which resolved itself on account of removing the woocommerce admin plugin, but it seems as if woocommerce is now the problem.

    https://wordpress.org/support/topic/e_error-on-woocommerce/#post-14148319

    The error message I am getting is,

    Warning: require(/var/www/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Composer/Package.php): failed to open stream: No such file or directory in /var/www/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 87

    Fatal error: require(): Failed opening required ‘/var/www/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Composer/Package.php’ (include_path=’.:/opt/remi/php73/root/usr/share/pear:/opt/remi/php73/root/usr/share/php:/usr/share/pear:/usr/share/php’) in /var/www/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 87

    It’s all disabled at the moment, so im unable to use the shop side of my website which is a shame.

    I dont know if anyone else is having a similar problem when it s being updated.

    Thanks in advance.
    Matt

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey Matt,

    Since WooCommerce isn’t active now, can you go to Tools > Health Check and click on the “Info” tab. There is a button there to copy this page. Click on that and then paste the report here in the thread. That’ll give us a bit more information to go on.

    Thanks!

    Thread Starter matttfinch

    (@matttfinch)

    Thanks, Yes sure.

    Please see below the information from the site health info.

    
    ### wp-core ###
    
    version: 5.7
    site_language: en_GB
    user_language: en_GB
    timezone: Europe/London
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 5
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /var/www
    wordpress_size: 160.68 MB (168489851 bytes)
    uploads_path: /var/www/wp-content/uploads
    uploads_size: 1.76 GB (1891520956 bytes)
    themes_path: /var/www/wp-content/themes
    themes_size: 44.13 MB (46270070 bytes)
    plugins_path: /var/www/wp-content/plugins
    plugins_size: 130.22 MB (136542807 bytes)
    database_size: 114.06 MB (119600601 bytes)
    total_size: 2.20 GB (2362424285 bytes)
    
    ### wp-dropins (1) ###
    
    object-cache.php: true
    
    ### wp-active-theme ###
    
    name: Malmo (malmo)
    version: 2.0
    author: Elated Themes
    author_website: http://themeforest.net/user/elated-themes
    parent_theme: none
    theme_features: core-block-patterns, MalmoElatedSidebar, automatic-feed-links, post-formats, post-thumbnails, title-tag, menus, widgets
    theme_path: /var/www/wp-content/themes/malmo
    auto_update: Disabled
    
    ### wp-themes-inactive (1) ###
    
    Malmo Child: version: 1.0.1, author: Elated Themes, Auto-updates disabled
    
    ### wp-mu-plugins (1) ###
    
    System Plugin: author: (undefined), version: 4.4.2
    
    ### wp-plugins-active (19) ###
    
    Akismet Anti-Spam: version: 4.1.9, author: Automattic, Auto-updates enabled
    All In One WP Security: version: 4.4.8, author: Tips and Tricks HQ, Peter Petreski, Ruhul, Ivy, Auto-updates enabled
    Basic User Avatars: version: 1.0.4, author: Stranger Studios, Auto-updates disabled
    Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates disabled
    Contact Form 7: version: 5.4, author: Takayuki Miyoshi, Auto-updates enabled
    Disable Right Click For WP: version: 1.1.6, author: Aftab Muni, Auto-updates enabled
    Easy Image Gallery: version: 1.4.3, author: DevriX, Auto-updates disabled
    Easy Theme and Plugin Upgrades: version: 2.0.1, author: Chris Jean, Auto-updates disabled
    Elated Core: version: 1.4.1, author: Elated Themes, Auto-updates disabled
    Elated Instagram Feed: version: 2.0, author: Elated Themes, Auto-updates disabled
    Elated Twitter Feed: version: 1.0.1, author: Elated Themes, Auto-updates disabled
    Envato Market: version: 2.0.6, author: Envato, Auto-updates disabled
    Favicon Rotator: version: 1.2.10, author: Archetyped, Auto-updates enabled
    GDPR Cookie Consent: version: 2.0.1, author: WebToffee, Auto-updates enabled
    Slider Revolution: version: 6.2.23, author: ThemePunch, Auto-updates disabled
    Smash Balloon Instagram Feed: version: 2.8.2, author: Smash Balloon, Auto-updates enabled
    WPBakery Page Builder: version: 6.6.0, author: Michael M - WPBakery.com, Auto-updates enabled
    WP Social Icons: version: 1.1, author: Magnigenie, Auto-updates enabled
    Yoast SEO: version: 15.9.2, author: Team Yoast (latest version: 16.0.1), Auto-updates enabled
    
    ### wp-plugins-inactive (14) ###
    
    Coming Soon and Maintenance by Colorlib: version: 1.0.96, author: Colorlib (latest version: 1.0.97), Auto-updates disabled
    Dylan Addons: version: 1.0.5, author: HodyLab, Auto-updates enabled
    Enable jQuery Migrate Helper: version: 1.3.0, author: The WordPress Team, Auto-updates enabled
    Kadence WooCommerce Email Designer: version: 1.4.7, author: Kadence WP, Auto-updates enabled
    Mailchimp for WooCommerce: version: 2.5.0, author: Mailchimp (latest version: 2.5.1), Auto-updates enabled
    OS OpenSpace Maps: version: 1.3.4, author: Simon Large, Jon Lynch, Auto-updates disabled
    Raw HTML: version: 1.6.3, author: Janis Elsts, Auto-updates disabled
    Theme Blvd prettyPhoto: version: 1.0.0, author: Theme Blvd, Auto-updates disabled
    WooCommerce: version: 5.1.0, author: Automattic, Auto-updates enabled
    WooCommerce Blocks: version: 4.4.2, author: Automattic (latest version: 4.7.0), Auto-updates disabled
    WooCommerce PayPal Checkout Gateway: version: 2.1.1, author: WooCommerce, Auto-updates enabled
    WP101 Video Tutorials: version: 0.3, author: WP101Plugin.com, Auto-updates disabled
    WP Email Template LITE: version: 2.5.1, author: a3rev Software, Auto-updates enabled
    YITH Pre-Order for WooCommerce: version: 1.3.1, author: YITH, Auto-updates enabled
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-78 Q16 x86_64 2019-12-09 https://imagemagick.org
    file_uploads: File uploads is turned off
    post_max_size: 100M
    upload_max_filesize: 100M
    max_effective_size: 100 MB
    max_file_uploads: 20
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 251 GB
    	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    	imagick::RESOURCETYPE_FILE: 24575
    	imagick::RESOURCETYPE_MAP: 251 GB
    	imagick::RESOURCETYPE_MEMORY: 126 GB
    	imagick::RESOURCETYPE_THREAD: 24
    gd_version: 2.2.5
    ghostscript_version: 8.70
    
    ### wp-server ###
    
    server_architecture: Linux 4.4.216-1.el6.elrepo.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.3.12 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 1000
    time_limit: 300
    memory_limit: 256M
    max_input_time: 60
    upload_max_filesize: 100M
    php_post_max_size: 100M
    curl_version: 7.45.0 OpenSSL/1.0.1e
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.26-29-log
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/wp-content
    WP_PLUGIN_DIR: /var/www/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: true
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    

    Thanks again.
    Matt

    Hey Matt,

    Thanks for sending that over. Have you tried downloading a fresh copy from here at WordPress.org and uploading it via Plugins > Add New on your site. It’ll give you the option to replace the current version.

    I would try doing that since the error indicates it is missing these files. Perhaps something went wrong with the update process.

    Let us know how that goes.

    Cheers

    Hi @matttfinch

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)

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