Woocommerce & Elementor

  • Resolved mhakiwa

    (@mhakiwa)


    4 years, 8 months ago

    Hi
    received an email with this error:

    Error Details
    =============
    An error of type E_ERROR was caused in line 17 of the file /home/customer/www/invinylwedo.co.uk/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/ProductAttributes.php
    . Error message: Trait ‘Automattic\WooCommerce\Admin\API\CustomAttributeTraits’ not found
    =============
    I deleted the previous site today and re-installed fresh site with all relevant plugins. This did not fix the previous issues. When I want to edit my Woocommerce store page using elementor I the “preview could not be loaded”. I deactivated all of the plugins and re-actived them one at a time testing to see if I could edit the store page with elementor – all other plugins allowed me to edit, once the first of 3 woo plugins was activated, this option became defunct and would not allow me to edit the page. I have been in contact with my web hosting provider who has checked the site and (not the plugins) and this is working as it should. They advised me to contact yourselves. please can you advise me.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    4 years, 8 months ago

    Hi there!

    This sounds like an issue with Elementor. I would recommend testing with JUST WooCommerce and Elementor active, all other plugins turned off.

    If the error continues then, you’ll want to reach out to Elementor for help with this.

    Mirko P.

    (@rainfallnixfig)

    4 years, 8 months ago

    Hi there,

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to this. If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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