Hey @ltribble
I checked your cart page, but I’m not seeing anything overlapping immediately. Here’s what I see on my end:
Image link: https://d.pr/i/rEkFQs
Can you give us a bit more details on what’s not looking good on your end?
If you add a product to the cart there is a huge section on the bottom left where recommended products are, all the images and buttons are overlapping
Hey @ltribble
It looks like this issue (as with some others that you reported) are directly related to your theme. Have you checked this with their support team yet?
If they can’t help, I would recommend the conflict-testing steps here to isolate the source of the issue:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/
The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
– Temporarily switch your theme back to a default theme, such as Storefront.
– Disable all plugins except for WooCommerce.
– Clear your browser cache, and the cache on your site if you have one there.
– Test to see if the issue has been resolved.
If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.
I have disabled all plugins but WooCommerce and changed to the Storefront theme and the issue persists, do you have any suggestions on what I should look into next? Another issue is that some images do not appear for some reason
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This reply was modified 5 years, 7 months ago by
ltribble.
Hi @ltribble. Have you been able to resolve this issue? I’m not seeing the space that you are referring to when I add a product to your site.
If the issue persists, please share a screenshot that demonstrates the problem. I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
Also, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.
Hi @ltribble. I hope that you’ve been able to resolve this issue. Since we haven’t heard from you in a while, I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.
