Woocommerce billing details

  • Resolved traceyweb

    (@artisanweb)


    2 weeks, 4 days ago

    When going to checkout the billing details section doesn’t appear – only the heading. Is that the expected result because they’ve added their name and email on the previous screen? If I try it with a shop product it works fine.

    The page I need help with: [log in to see the link]

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  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    2 weeks, 3 days ago

    Hi @artisanweb,

    Thanks for reaching out to us!

    Yes, that is completely expected! We intentionally streamlined the Event checkout process so your attendees don’t have to fill in all those extra billing fields again after already entering their name and email on the previous screen.

    The good news is that if you do want those billing details displayed on the Event checkout, you can easily enable them! Just toggle the setting shown here to turn it back on: https://prnt.sc/LazzMAGg7psj

    Let me know if you need any help finding that setting!

    Best regards,

    M Mahbub

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