WooCommerce Analytics Reporting

  • Resolved Robin

    (@robinrsa)


    5 years, 3 months ago

    Hey there

    I am trying to do some reports on sales.

    If I navigate to Analytics -> Categories, it only shows the stats for 12 categories when there are 14 categories in total.

    If I search for the category I can find it and view the sales, but it has no stats – https://share.getcloudapp.com/YEuXKJvG

    When I click on the category it shows me all the orders that contained the category, so I am unsure as to why the stats are empty.

    In the orders it does show the category and one other. Should the products only be categorised in a single category?

    Thanks,
    Robin

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    5 years, 3 months ago

    Hi Robin,

    Thank you for reaching out!

    I understand that two of your categories do not show up in Analytics >> Categories and if you find them – there are no stats.

    I was not able to replicate this kind of behaviour on my test site so you may want to head to Analytics >> Settings and re-import historical data.

    If that doesn’t help – please provide step by step instructions on how we can replicate this behaviour on our test sites.

    Thank you!

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    5 years, 3 months ago

    Hi there,

    We haven’t heard from you in a while so I’ll be marking this thread as resolved.

    Feel free to open a new thread and link to this one if you have further questions though.

    Have a wonderful day ahead!

Viewing 2 replies - 1 through 2 (of 2 total)

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