Hello @aunonline,
Sorry to hear that all your WooCommerce-related content has disappeared from your site!
Can you please try deactivating and removing WooCommerce (don’t worry, you won’t lose any data) and then downloading it again to see if the issue persists?
Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.
If the issue persists, please share with us the necessary information below for us to investigate the issue further:
- System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
- Fatal error logs (if any) under WooCommerce > Status > Logs.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Once we have more information, we’ll be able to assist you further.
Thanks!
Hi Sir, thanks for your reply! Let me check the steps and check if the issue resolves, if not I’ll get back to you ! 😌
Hi @aunonline
Please take your time to follow the steps and check if the issue is resolved. If you still encounter any issues, feel free to get back to us with the required information. We’re here to help you.
Remember, it’s important to keep your site’s backup handy before making any changes.
Looking forward to hearing from you soon.
Hi @aunonline
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!
If you have further questions, please feel free to open a new topic.
Thanks!
