• Resolved zborjeson

    (@zborjeson)


    Hi,
    We are today selling a product/service on a monthly basis. My set up is this:

    – Customer order online product with service paying monthly.
    – Order is set with status “To handle” and awaits to be shipped.
    – Customer support send the order and changes order status to “Completed”.

    This all works fine.

    However now when the first order was renewed there as issued a new order on the order back end page with order status “To handle”.

    How can i set that the recurring orders should not have the status “To handle” but rather, “recurring” or “Completed” or anything else.

    I was looking into a payment plan plugin, but its not a payment plan. Is a subscription for a product/service.

    Its also not correct to divide the product into two, since its NOT a for example: A laptop + anti virus service.

    Any ideas?

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