With version 0.7 Feed not showing

  • Resolved lipereira

    (@lipereira)


    5 years, 4 months ago

    I simply love this plugin!

    I am using version 0.6.1 and everything is working fine.
    Since i am using Elementor and W3 total cache i needed to add the following:
    wp-content/plugins/spotlight-social-photo-feeds/ui/dist/common.js
    wp-content/plugins/spotlight-social-photo-feeds/ui/dist/vendors.js
    wp-content/plugins/spotlight-social-photo-feeds/ui/dist/runtime.js
    wp-content/plugins/spotlight-social-photo-feeds/ui/dist/front-app.js

    To the w3 Total cache option that says Never minify the following JS files.

    As I aid previously after upgrading to 0.7 even though all configuration remains the same the 2 feeds that i created don´t show up. I already tried removing the the w3 total cache workaround but it remains the same. It´s just blank

    Feed just doesn´t show up.
    When i downgrade to 0.6.1 everything works fine.
    Can you help me fix this situation in order to upgrade safely to 0.7?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mark Zahra

    (@markzahra)

    5 years, 4 months ago

    Hi @lipereira, we’re really glad you love it!

    Thank you for reaching out about this problem. Updating to version 0.7 shouldn’t require any changes to the W3 Total Cache exclusions that you mentioned there. I assume you’re using the free version of Spotlight, correct?

    If you’re using Spotlight PRO, there are some other files to exclude as explained here.

    Since we would need to see this problem happening ourselves in order to check whether there are any errors on the page (and I believe you’re currently using version 0.6.1 on the live site), would you mind reaching out at support@spotlightwp.com so we can investigate it further, please?

    Thread Starter lipereira

    (@lipereira)

    5 years, 4 months ago

    Already sent email to support. Thank you for your help

    zeke88

    (@zeke88)

    5 years, 4 months ago

    The feed doesn’t show some videos from instagram, comes up with white blank screen error message media is not available.

    Plugin Author Mark Zahra

    (@markzahra)

    5 years, 4 months ago

    This issue has been resolved. The problem was due to the W3 Total Cache plugin. We’ve updated our compatibility documentation for it here: https://docs.spotlightwp.com/article/755-w3-total-cache-compatibility

    @zeke88 please open a separate thread since it’s a different issue, thank you.

    zeke88

    (@zeke88)

    5 years, 4 months ago

    Hi Mark, thanks for your prompt response, I really appreciate it.

    I don’t have mentioned plugin W3 Total Cache or any of any similar to that.

    Thread Starter lipereira

    (@lipereira)

    5 years, 4 months ago

    Thank you for your help, it is working fine now!

Viewing 6 replies - 1 through 6 (of 6 total)

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