Support » Plugin: Product Catalog » Wierd Layout Change

Viewing 5 replies - 1 through 5 (of 5 total)
  • I am losing faith in this plugin. It seems no amount of css manipulation takes care of this problem. I am increasingly upset that I purchased the premium. I cannot have sudden “mishaps” on client websites when everything was functioning perfectly. Absolutely no explanation for what has happened here.

    Alright, I really don’t know what is going on with this plugin. It was working perfectly, I had everything updated to the clients liking and then all of a sudden the styling is gone, the sidebar doesn’t function (In fact if you click on a category it disappears and nothing shows up). Why is this happening? And why aren’t users notified when something is going to completely mess up their customization. I have the “view” fixed now but I completely have to remove the sidebar because my client is upset it no longer works. I would really love an explanation. FYI…this was BEFORE the new update was done!

    Plugin Author Rustaurius

    (@rustaurius)

    It doesn’t really make sense that “layout completely changed” without anyone changing anything overnight. The code doesn’t alter itself every now and then to throw people off. Happy to help you figure out what the problem might have been, it sounds like the CSS customization might have been eliminated somehow or the theme itself might have changed (that would knock the sidebar below if the width of the page changed).

    I must first express how COMPLETELY embarrassed I am! I really had NO explanation as to what was going on UNTIL I checked access logs. I had terminated a designer about a month ago because she was not representing the type of quality I expected or expertise. Well, I missed changing her ftp password and she messed with several websites in “little” ways. I have to apologize to you for trashing your product which after the CSS was replaced with a copy of the original is working perfectly! So please accept my apology and I will once again state that this is a GREAT product! LESSON LEARNED!

    On another note: When are you planning to implement pagination. I need this in a bad way for this project. Or do you have some code I can paste in to get it going?

    Plugin Author Rustaurius

    (@rustaurius)

    Glad to hear that everything worked out!

    It’s going to be a couple of weeks still before pagination is added, when the next large update is released. You could try editing the shortcode.php file, but it will quite a complicated change to make.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Wierd Layout Change’ is closed to new replies.