Hi, thank you for reaching our to us!
We would love to assist you with any issues rising due to the new Ally Accessibility feature.
Please open a ticket with our support team and add all the information you have there so we can proceed to resolution.
We appreciate your patience and understanding!
Thread Starter
veenm
(@veenm)
Thank you for your quick answer. Do I understand right, there is only support for PRO users and no support for the free plugin?
Hi,
My apologies for the confusion, you can open a ticket to us with no relation to free or paid plugins of us that you have or do not have.
The page just explain how to open the ticket from your profile, which is the only requirement.
Thread Starter
veenm
(@veenm)
I tried https://my.elementor.com/care/support/
but got only redirected to my dashboard. Why you making it this difficult? Please provide me with a simple mailadres. And why not help straight here?
Doesn’t appear on my frontend either.
Thread Starter
veenm
(@veenm)
I m working with WPRocket, after some adjustments i got it working
What adjustment did you make?
after “updating” to ally the preview for the frontend is not displaying in the backend, ally is not working. I tried deactivating Plugins (Ninja Firewall and others), nothing helps.
A previously great tool turned b***sh**.
Pure mess. Plus reading about your black hat SEO tricks…
