Is there a better way to get support than asking here? Someone must know how the WP engine decided what update method to offer. Looking at two blogs I maintain, hosted at different hosts. On both, I am running WP 3.1, and the Dashboard shows that 3.1.2 is available. On both, I click on the “Please update now.” link, and they both bring me to very similar pages (differing in substance only in the Plugins they also show as having updates available. They both show 2 WP update buttons, one to “Download 3.1.2” and the other to “Update Automatically” On both, I press the “Update Automatically” button. On the “good” one, the next screen shows a bunch of update steps being taken, starting with “Downloading update from…” and ending with “WordPress updated successfully” followed by the “Go to Dashboard” link.
On the other blog, however, what comes up after pressing the “Update Automatically” button is a page labelled “Connection Information” which is looking for FTP username/password and allowing FTP/SFTP.
So first of all, I’d like to know what makes WP choose between those two different outcomes after pressing “Update Automatically” If I could get the “bad” host to do the “good” thing, I’d be all set.
Failing that, I’d like the process to accept my perfectly good FTP credentials that I can use to *actually* FTP to the site. But it doesn’t. Argh! Double argh!!
Please, there must be someone here who understands, or who can point me to a more appropriate way or location for asking.
