White space under self hosted video

  • longtimeuser

    (@longtimeuser)


    3 years, 9 months ago

    Hi,

    For some reason my videos are showing a white space underneath.

    The white space doesn’t exist in the original video. Something is putting it there when using elementors video block.

    It looks like elementor is putting in some dynamic padding to account for the height of the video but it’s too much:

    .elementor-aspect-ratio-219 .elementor-fit-aspect-ratio {
    padding-bottom: 42.8571%;
    }

    Can anyone tell me why this is happening?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    3 years, 9 months ago

    Looking at your site, you are an Elementor Pro 3.4.2 user. The developer can’t have a conversation with customers here. That’s not permitted for anyone.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://my.elementor.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

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