Support » Plugin: Wordfence Security - Firewall, Malware Scan, and Login Security » White screen when loading of admin page

  • Resolved Bloomhash

    (@bloomhash)


    I run a multisite, and everything worked fine. I’m sure I did no changes, and now I have a blank white page instead of admin on one of my sites. Every other site’s admin pages work fine. And the site itself opens correctly, inluding admin top-bar, but non /wp-admin/.

    If I disable Wordfence, admin page opens.
    I don’t see any Wordfence notificationc etc.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Bloomhash

    (@bloomhash)

    Now I see thу problem is Wordfence and Sucuri working together.
    I can disable one of them and it opens me an admin page.
    But they were both activated for couple of days and worked fine.

    And there’re were no updates.

    • This reply was modified 6 years, 8 months ago by Bloomhash.
    Thread Starter Bloomhash

    (@bloomhash)

    I don’t understand, but now everything works again. That’s weird.

    This mysterious things are often caused by caching. MTN

    Thread Starter Bloomhash

    (@bloomhash)

    yes, it’s true.
    but right now I have Wordfence, Sucuri and Cache-plugin turned on, and admin page is loading ok, but in the morning i got 500.

    maybe there’s a lack of memory or smth else on server?

    The larger question to me is why you have both Sucuri AND WF?

    Proper firewall handling is difficult enough for a single security plug-in – let alone making it doubly-complex by having 2 firewalls potentially fighting against each other!!

    More is not better – just pick one…

    Thread Starter Bloomhash

    (@bloomhash)

    I’ve got injection on my site. And it occurs that different scanners had a different results on issue. So I concluded that they really can’t guarantee of 100% recognizing the threat. Of course mostly they intersect, but in rest kinda supplement each other.

    But you’re right, the sensible decision — to choose one tool..

    Hi @bloomhash
    When this happens again, I recommend checking the server error log files, more details about the reason for “Server Error 500” must be there in the logs, you can check (Wordfence > Tools => Diagnostics => Log Files) to find the log files location on the server.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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