Support » Plugin: All-in-One Event Calendar » White Screen – fatal error

  • Resolved Devilish Concept

    (@abovenbelow)


    so came across this plugin an it seems to be what ive been looking for but ive tried uploading the premium file with no luck and then i tried doing it via wp dashboard for the first version which worked fine but once i clicked get the premium version once activated i get a white screen back end and then this front end

    Fatal error: Call to a member function add_cap() on a non-object in

    wp-content/plugins/all-in-one-event-calendar/app/helper/class-ai1ec-platform-helper.php on line 73

    so any help on whats up im not great at coding lol

    http://wordpress.org/extend/plugins/all-in-one-event-calendar/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Richard

    (@richardgirling)

    Hi aboveNbelow,

    This is strange behaviour. Can you send a screen shot? Which version of WP are you using?

    Please feel free to email your WP login and FTP info to help@time.ly and we our support team may be able to install this for you / investigate the issue.

    Wow, I’m also having this same issue! I just deleted Timely due to another issue I was having and re-installed it, now my it appears as if my website has vaporized, only to be replaced with an all white screen. I’m trying not to panic.

    Here’s my link: http://69.195.92.96/

    So, I upgraded to the premium for free and got my site back but the old bug has returned (event text appearing at the top of my browser window). I so wish this plugin would work.

    Richard

    (@richardgirling)

    Hi kschilling,

    Glad to hear you got your site back by upgrading. Now, let’s try to troubleshoot the event text bug. So that we can rule out a theme or plugin conflict, please can you follow the steps on this link:

    http://help.time.ly/customer/portal/articles/782129-do-i-have-a-theme-or-plugin-conflict-

    Please let us know how you got on, thank you.

    Richard

    (@richardgirling)

    Hi kschilling,

    I am going to mark this as resolved as we have not heard from you in over a month.

    Regards

    Hi Richard,

    I too get the error and it has locked me out of my site: How do I manually uninstall this plugin so I can get my site back? Thank you.

    student.lecomsga.com – this is the site with the problem

    Error Message:
    Fatal error: Call to a member function add_cap() on a non-object in /home/content/89/8370089/html/student/wp-content/plugins/all-in-one-event-calendar/app/helper/class-ai1ec-platform-helper.php on line 74

Viewing 6 replies - 1 through 6 (of 6 total)
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