White Screen after Multisite Update.

  • craigtommola

    (@craigtommola)


    14 years, 6 months ago

    Greetings – I am hoping that this is a simple issue which I have simply overlooked, and you’ll easily be able to help remedy.

    Multisite on 3.1.4 – 8 subsites set up as subdomain

    I have tried every type of upgrade there is – automatic, manual – short instructions, manual – long instructions, etc.

    I have backed the live site up and set it up locally. I have deactivated all plugins.

    I get a white screen on front end and backend *every time*.
    I’ve tried about 6 times. I am close to simply starting with a whole new install and building the network from scratch, importing all content through XML files, and seeing if that works.

    Thoughts? Any insight greatly appreciated.
    Thx
    CT

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    14 years, 6 months ago

    Check your server’s error logs. The White Screen of Death is normally a PHP error.

    Thread Starter craigtommola

    (@craigtommola)

    14 years, 6 months ago

    I’m not sure what I’m looking for in the logs, however I see no php error mention. I restarted MAMP PRO, then tried to login to /wp-admin and still have white screen. No error shows in log.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    14 years, 6 months ago

    You’re seeing the same error locally as on the network?

    Locally, delete all your themes EXCEPT for twentyeleven (just kill ’em from the folder).

    Thread Starter craigtommola

    (@craigtommola)

    14 years, 6 months ago

    Crap – you’re a genius – I didn’t deactivate the theme. After removing themes from the themes folder, I have access to the admin, but still white page on frontend.

    I Network activated Twenty Eleven.
    I then went to each site of the Network and activated Twenty Eleven.
    (each /themes.php page showed that the currently active theme was “broken”)
    I moved the previous contents of the themes folder back to the themes folder and proceeded to the /network/themes.php page. All needed themes were shown, and those which were previously network enabled, were automatically enabled again.
    I updated all themes.
    I updated all plugins.
    I returned to each of the /themes.php pages, and re-activated the intended theme.
    I returned to the /network/plugins.php page and re-network-activated the required plugins.
    I returned to each of the /plugins.php page and re-network-activated the required plugins.
    I am currently going through all plugin settings and confirming accuracy against live site.

    I’ll let you know of further anomalies – thank you kindly.

    In short, it seems that my first and only error had been not setting Twenty Eleven as the currently active theme, at the same time that I deactivated all plugins.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    14 years, 6 months ago

    And that’s an easy mistake to make. It’s a bummer when it’s a theme issue, though! Usually the error log will spit out something to do with the functions.php when it’s that.

    Thread Starter craigtommola

    (@craigtommola)

    14 years, 6 months ago

    Actually, the instruction to deactivate all themes and activate default isn’t even in the manual upgrade instructions – I think it’s been some time since this post has been scrutinized and updated:

    http://codex.wordpress.org/Upgrading_WordPress_Extended

    Thank you much for your help … I’m down to one last plugin update … WP e-Commerce … fingers crossed.

    CT

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    14 years, 6 months ago

    Actually, the instruction to deactivate all themes and activate default isn’t even in the manual upgrade instructions

    Because you don’t have to most of the time. I mean … I never do.

Viewing 7 replies - 1 through 7 (of 7 total)

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