Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Frederic Serva

    (@fredserva)

    Can’t answer without context…

    Plugin Author Frederic Serva

    (@fredserva)

    Still no one?
    I’m closing this.

    I too am getting the same issue. The website was fully functional up until the point of activating the plugin. Therein every page (including admin) renders as a white screen.

    – zero lines of source are rendered to screen.
    – looking at the installed plugins via Plesk this one is not showing up as installed.
    – wordpress version is latest available
    – birds-custom-login is present in the file structure when viewed via FTP
    – deleting the plugin folder via ftp reinstates the website

    We were running a test site with the Salient theme (child) activated.

    Plugin Author Frederic Serva

    (@fredserva)

    Could you please turn on the debug mode in your wp-config.php?

    define('WP_DEBUG', true);

    Then activate the plugin and copy/paste the error message here

    Fatal error: Cannot redeclare hex2rgba() (previously declared in /var/www/vhosts/oursiteurl/httpdocs/ourwpinstall/wp-content/plugins/birds-custom-login/admin/settings/apply-css.php:24) in /var/www/vhosts/oursiteurl/httpdocs/ourwpinstall/wp-content/plugins/js_composer_salient/include/helpers/helpers.php on line 714

    Plugin Author Frederic Serva

    (@fredserva)

    OK, thanks!
    It’s just a conflict between two plugins who declare functions with same names.
    I’m working on it and publish a fix within a day.

    Legendary. Thanks

    Plugin Author Frederic Serva

    (@fredserva)

    Update published…

    I can confirm that the update has worked and the plugin activated without issue. This is indeed fantastic developer support. 5 star rating coming your way for sure.

Viewing 9 replies - 1 through 9 (of 9 total)

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