Where saved?

Hello! Did you get an error message?

The shortcode for the free version is always [drawattention] so it shouldn’t change. Have you placed the [drawattention] shortcode on a page?

If you can send us a login to your site at support@tylerdigital.com we’ll go in and take a look for you.

Hello, sorry but the link you provided requires us to be logged in. Is it accessible on a public page that you can view when logged out?

You can use this code in your CSS to change eliminate the gray background color:

body #hotspot-2593 .hotspots-image-container {
 background: none;
}

You can add that to your theme’s style.css file, or if you’re not comfortable/familiar with making CSS changes in the theme, you can install this plugin and add the code above:
https://wordpress.org/plugins/simple-custom-css/

If you make other hotspots, you’d need to add similar CSS (with the correct ID number replacing #hotspot-ID) for each hotspot that you want that effect on.

Hi, styling and custom CSS is generally beyond the scope of our support, generally we refer people to a service like https://codeable.io/ to get one-on-one help customizing CSS. I took a quick look at your site, and this should help you with your request (adjusting the width of the image area), try adding this to your CSS:

body #hotspot-2593 .hotspots-image-container {
width: 234px;
}

Hope that works for you 🙂

Thanks for your review, I’m just cleaning up our support forum so I’m going to mark this item resolved. Let us know if you need anything else!