Where Is SMUSH Installed

  • Resolved pdliles

    (@pdliles)


    3 weeks, 1 day ago

    I tried to install SMUSH and got an error saying “the directory already exists”. It is probably years old, How can I find that directorry (i.e. where is it located) and delete it so I can to a fresh install of SMUSH?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    3 weeks, 1 day ago

    Hi @pdliles,

    You should find the “wp-smushit” folder inside the /wp-content/plugins/ path in your Server. You’ll have to use File Manager, SFTP, SSH etc to access the server.

    Such error occurs when there plugin wasn’t uinstalled correctly or got corrupted which causes stray files/folder to be present and cause the error.

    Once you delete the folder as suggested above, you should be able to install the plugin.

    Regards,
    Nithin

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    2 weeks ago

    Hi @pdliles,

    I hope our previous response helped. Since we haven’t heard from you in a while, I’ll go ahead and mark this thread as resolved. If you have any additional questions or require further help, please feel free to get back to us. We are here to help.

    Best Regards,
    Nebu John

Viewing 2 replies - 1 through 2 (of 2 total)

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