• Can you help you. I use WordPress servers and my website disappeared over a week ago. I have contacted my host who confirmed that the server are yours, so some reason it was pointing to 1 and 1. I contacted them they confirmed I am nothing to do with them so y host LCN redirected it back to you. But where is the website?? . What has happened. I am loosing business as customers are calling abut his problem. I need urgent assistance.www.angelhealingwithsharon.com

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  • I use WordPress servers

    wordpress.org does not host any sites other than this one. Is this a wordpress.com site? Who did you register your domain name with?

    Your site is hosted at WordPress.COM.
    Please ask http://en.support.wordpress.com/

    Thread Starter Angel clairvoyant

    (@angel-clairvoyant)

    I was told to come here by WordPress.com. My host is LCN I use WordPress servers. This is the second time this has happened this year. I have spoken to my host who said that the site is pointing to WordPress servers and has been for the last 48 hours. I went to WordPress.com first!!! I’m not getting any answers??

    My host is LCN I use WordPress servers.

    You cannot use both. If you are hosted with wordpress.com, then you need to post on http://en.forums.wordpress.com/ as we cannot help you here.

    Is this a wordpress.com site?

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    We’re not WordPress.COM and have nothing to do with them. This is the support forum for WordPress.ORG and no one here has anything to do with hosting. We just support the software for self-hosted WordPress installations.

    *Looks closer and wishes for coffee*

    Here’s the problem: your domain registration is being handled by LCN (never heard of them but that’s not unusual). The nameserver records for your domain is pointing to wordpress.com’s nameservers in the domain registration.

    domain:            angelhealingwithsharon.com
    
    nameserver:        ns1.wordpress.com
    nameserver:        ns2.wordpress.com
    nameserver:        ns3.wordpress.com
    
    owner-contact:
    admin-contact:
    technical-contact: AI-300624
    billing-contact:   AI-300624
    
    created:           2012-11-08 11:30:42
    expires:           2014-11-08 11:30:42
    changed:           2013-06-19 15:00:46.983796
    
    contact-handle:
    contact:           Private User
    organisation:      Domain Privacy Protector Ltd
    address:           Office 404, 4th Floor
    address:           Albany House, 324/326 Regent Street
    address:           London
    address:           W1B 3HH
    address:           GB
    phone:             +44.2071836619
    email:             f12bb582f755548b401426efeed8e0a4@domainprivacyprotector.com
    
    contact-handle:    AI-300624
    contact:           Hostmaster
    address:           Units H, J, K
    address:           Gateway 1000
    address:           Whittle Way
    address:           Stevenage
    address:           England
    address:           SG1 2FP
    address:           GB
    phone:             +44.1438342490
    fax:               +44.1438300137
    email:             support@lcn.com

    But this does not resolve for me:

    http://www.angelhealingwithsharon.com/

    It looks like someone updated your domain to point to WordPress.COM and that’s either completely wrong and needs to move to the correct DNS servers or you need to contact WordPress.COM if that’s correct.

    If that’s not correct (we would not know either) then you need to contact LCN and get them to change it back to the correct DNS servers. Until that happens your site will remain off the Internet.

Viewing 5 replies - 1 through 5 (of 5 total)

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