where are these coming from?

  • tom182

    (@tom182)


    11 years, 6 months ago

    http://www.gkns.ie has a string of X’S appearing on the header of it,
    how they got there is beyond me,
    hosting say its not there fault yet if i create a folder in filezilla in root it will show the x’s in the URL, http://www.gkns.ie/temp
    I updated WP, THEMES, deactivated all plugins etc, swapped to different theme and still there,
    hosting did suggest that “added something to the header/footer
    definitions in the CMS that is adding the XX’s.”

    if i did a clean install of WP how can this happen?
    where can i find these header/footer definitions in WP?

    This is a freebie site i did for a school and would love to sort this out,
    would appreciate any help –
    thanks
    T

Viewing 4 replies - 1 through 4 (of 4 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 6 months ago

    Have you contacted your theme’s vendors of this issue? It would seem it’s a bug in their theme as you’ve said it’s in a fresh install of it.

    Thread Starter tom182

    (@tom182)

    11 years, 6 months ago

    I tried that, they appear if I activate the twenty ten theme too…..
    Site has been up and running for over 2 yes but these only appeared within past few weeks.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 6 months ago

    If it exists on something outside of WordPress then I would just double-check with your hosting providers, because maybe they’ve misunderstood the issue

    Thread Starter tom182

    (@tom182)

    11 years, 6 months ago

    Looks like hosting issue alright,
    Finally they came back with a possible explanation (Web firewall)

    thanks
    T

Viewing 4 replies - 1 through 4 (of 4 total)

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