• Resolved lala9

    (@lala9)


    I updated the Givewp plugin and suddenly I get a “Liquid Web” added to my site. What is this??? How do I delete it and where did I give authorization to have this added to my site???

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter lala9

    (@lala9)

    Yes, we did update to your latest. The liquid thing is now in our settings menu. It is still not welcome. We wish to have this deleted from our website AND database completely since we did not sign up for this. Kindly advise.

    Plugin Support Ginger Coolidge

    (@gscoolidge)

    Hello @lala9 ,

    Glad you reached out, happy to help!

    We recently completed the successful migration of account management for Kadence, LearnDash, The Events Calendar, and GiveWP to the Liquid Web platform.

    To help you manage all your licenses in one place, we introduced a new “Liquid Web” menu. The latest versions of our plugins already include this menu, and there’s nothing to worry about. It simply provides a centralized place for managing your licenses and account access.

    As with any large platform migration, there may be a few temporary hiccups over the coming days. Please rest assured that our teams are actively monitoring everything and working quickly to resolve any issues that may arise.

    All that said, we are working towards moving the Liquid Web WP Dashboard menu within the existing plugin’s licensing/ settings area, in this case, GiveWP. For now, however, I have some CSS that will remove the Liquid Web menu entry that is current visible in the main admin screen.

    add_action( 'admin_menu', 'hide_liquid_web_licensing_menu_item', 999 );

    function hide_liquid_web_licensing_menu_item() {
    remove_menu_page( 'lw-software-manager' );
    }

    We recommend adding PHP code snippets to your website via a code snippet plugin. We use this one https://wordpress.org/plugins/code-snippets/, however, there are many available that can work.

    Please note that this code snippet is provided as an example of how you can extend GiveWP with code. It’s up to you to implement and customize to your liking. We cannot provide support for custom code on your website, only the code that we create and distribute.

    Let me know if you have further questions we can assist with ! 🙂

    Plugin Support Ginger Coolidge

    (@gscoolidge)

    Hello again,

    A quick update to share that you no longer need the code snippet I shared. We’ve had a couple of updates for the core GiveWP plugin where the Liquid Web page was moved under the main WordPress – Settings menu that you can choose to opt-out of if desired.

    I’m marking this topic as resolved.

    Have a great weekend! 🙂

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