Moderator
t-p
(@t-p)
To troubleshoot, try:
■flushing any caching plugins you might be running, as well as server and/or browser caches.
■deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read “How to deactivate all plugins when you can’t log in to wp-admin” if you need help). Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old
■switching to the Twenty Twelve theme to rule out any theme-specific problems. If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentytwelve. That will force your site to use it.
■manually upgrading. When all else fails, download a fresh copy of the latest.zip file of 3.6 (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first.
I have tried to do so but nothing helps! I still have the same error messages. Please, I really need to fix this.
This is what I have done so far:
1. Downloaded a fresh copy of WordPress 3.6 version. Unzipped the file. Removed “wp-admin” and “wp-includes” folders from my server, replaced them with the new folders from the fresh copy. Deactivated the plugins-folder by renaming it to “plugins-deactivate”.
2. Removed the Twenty Ten theme to see if that was the problem (nothing happened).
3. Manually upgraded everything.
NOTHING HAS CHANGED!
This is what I get:
Warning: require(/storage/content/78/153078/ansolskydd.se/public_html/wp-includes/load.php) [function.require]: failed to open stream: No such file or directory in /storage/content/78/153078/ansolskydd.se/public_html/wp-settings.php on line 21
Fatal error: require() [function.require]: Failed opening required ‘/storage/content/78/153078/ansolskydd.se/public_html/wp-includes/load.php’ (include_path=’.:/usr/lib64/php’) in /storage/content/78/153078/ansolskydd.se/public_html/wp-settings.php on line 21
Can someone just solve this???
I also need help!! I am getting the 403 Forbidden error. You don’t have permission to access / on this server. What do I do??
http://www.lifes-run.com
Moderator
t-p
(@t-p)
@franberg:
“failed to open stream” ndicates files are missing.
So, you may want to try re-uploading all files & folders from a fresh download of WordPress.
@reginafaura:
Please start your own thread per the forum guidelines: http://codex.wordpress.org/Forum_Welcome#Where_To_Post
Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, hosts, plugins, theme, configurations, etc. Posting in an existing topic prevents from being able to track issues by topic.
Also, It’s easier for volunteers to help you if you have your own topic. Thus your own thread is likely to get more responses, specific to your issue. 🙂
So sorry, when I posted here I had not figured out how to start a thread. But I did, thanks!
