WF update removed plugin from my site

  • Resolved taysys

    (@taysys)


    3 days, 15 hours ago

    I have active premium license for my site. In trying to update the latest Wordfence release the site stalled and wiped out out the plugin. I tried to add the plugin again but it fails. I went to WF central and moved the license to one my other sites. Then removed from the second site. I cannot install the plugin now to add WF. The message update failed. So this site is currently unprotected. What to do?

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    1 day, 23 hours ago

    Hi @taysys, thanks for getting in touch.

    Due to wordpress.org rules, we can only discuss the free version of Wordfence here. As you already have a license, you’re best logging into your Premium Support account to ask for timely assistance.

    Simply pasting the above post should be enough for them to get started ASAP. If you’ve posted here due to difficulty signing into your account on wordfence.com, please send an email to lockout @ wordfence . com and provide the email address/username that is associated with the account.

    Many thanks,
    Peter.

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