WERO

  • Resolved werkzeuggarten

    (@werkzeuggarten)


    1 month, 1 week ago

    In unserem Stripe Dashboard ist WERO mittlerweile freigeschaltet. Wir können WERO auch entsprechend als Zahlungsmethode in unserem Woocommerceshop anzeigen lassen. Allerdings können die Kunden nicht bezahlen. Sie erhalten folgende Fehlermeldung: “Invalid type: must be one of custom, acss_debit, affirm, afterpay_clearpay, alipay, alma, amazon_pay, au_becs_debit, bacs_debit, bancontact, billie, bizum, blik, boleto, card, cashapp, crypto, customer_balance, eps, fpx, giropay, grabpay, ideal, kakao_pay, klarna, konbini, kr_card, link, mb_way, mobilepay, multibanco, naver_pay, nz_bank_account, oxxo, p24, pay_by_bank, payco, paynow, paypal, paypay, payto, pix, promptpay, revolut_pay, samsung_pay, satispay, sepa_debit, sequra, sofort, sunbit, swish, twint, upi, us_bank_account, wechat_pay, or zip” Wann wird WERO im Plugin als Zahlungsart hinterlegt? Viele Grüße, Raffael Jaeger

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 month, 1 week ago

    Hi @werkzeuggarten!

    Thank you for the detailed information and for sharing the error message.

    The error you are seeing (“Invalid type: must be one of …”) indicates that the WooCommerce Stripe integration is rejecting the payment method type being passed during checkout.

    I have tried to place an order using the WERO payment method in Stripe test mode, and everything is working fine on my end.

    To assist you further, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status
    • Stripe log under WooCommerce > Status > Logs.

    Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.

    Thread Starter werkzeuggarten

    (@werkzeuggarten)

    1 month ago

    Hi @shahzeenfarooq,

    thank you for your help. As requested, here are the links to my system status report and the Stripe logs:

    Please let me know if you need any further information to resolve the WERO payment issue.

    Best regards,
    Raffael

    Frank Remmy

    (@frankremmy)

    1 month ago

    Hi Raffael,

    Thanks for sending those over. The pastebin link you shared doesn’t seem to be working on our end, it looks like it might have gotten cut off or merged with an extra string (R62jH2Yr qvjnaW4Prr). Could you double check and resend the correct link to your System Status Report?

    Also, just to clarify something: I know you’ve confirmed WERO is enabled on your Stripe Dashboard, but could you confirm whether it’s also been enabled within the Stripe extension’s own settings in WooCommerce? These are two separate places, enabling it on Stripe’s side doesn’t automatically activate it in the plugin’s payment methods list. Here’s a screenshot showing where to check: https://share.zight.com/mXuLZ17j

    Looking forward to your response.

    Thread Starter werkzeuggarten

    (@werkzeuggarten)

    1 month ago

    Hi Frank Remmy, es geht mir nicht um iDEAL | WERO. Das funktioniert ohne Probleme. Es geht mir um Wero. Wenn ich das in Stripe aktivere erscheint es als Zahlungsmöglichkeit in meiner Kasse. ich kann dies aber in dem Plugin nicht gesondert aktivieren. Die Zahlungsmöglichkeit Wero muss in dem Plugin noch hinterlegt werden. das ist das ganze Problem.

    Frank Remmy

    (@frankremmy)

    1 month ago

    Hi @werkzeuggarten,

    Thanks for the clarification! Just to make sure I understand correctly, are you saying that Wero appears as a combined option with iDEAL in the plugin’s payment methods list, but you’d like to be able to enable/configure Wero as a standalone payment method separate from iDEAL?

    If that’s the case, then Wero as a standalone payment method is currently not supported, I’m afraid. If you’d like to see this added, we’d encourage you to submit one here: https://woocommerce.com/feature-requests/stripe/. Feature requests help our product team gauge demand, though we can’t guarantee a timeline or that it’ll be implemented, submitting one is the best way to make sure it’s tracked and visible.

    I hope that helps. Let us know if you need anything else.

    Thread Starter werkzeuggarten

    (@werkzeuggarten)

    1 month ago

    Yes thats correct. I want  Wero as a standalone payment method . I add to the request.

    Frank Remmy

    (@frankremmy)

    1 month ago

    Hi @octopusinfo,

    Thanks for confirming.

    Adding your request is the best path for this at the moment, as Wero support would need to be reviewed and prioritized as a product enhancement.

    For now, Wero is not currently available as a standalone payment method in the Stripe extension. If support for it is added in a future release, it should be reflected in the plugin changelog and payment method settings.

    Thanks again for sharing the request and adding your feedback there. Please do not hesitate to reach out if you need anything else.

Viewing 7 replies - 1 through 7 (of 7 total)

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