Welcome to BumpMint Support – Please Read Before Posting

Hi, and welcome to the BumpMint support forum!

To help us understand and resolve your issue, please include:

• A clear description of the issue.
• What you expected and what happened instead.
• Steps to reproduce it.
• The affected page URL, if publicly accessible.
• Screenshots or a short video.
• A screenshot of the relevant BumpMint settings.
• BumpMint, WordPress, WooCommerce, PHP, and theme versions.
• Whether you use the classic checkout or WooCommerce Blocks.
• Relevant error messages or browser console errors.
• What you have already tried.

You can also share a sanitized WooCommerce System Status Report from:

WooCommerce → Status → System status → Get system report

Important: This is a public forum. Never share passwords, administrator access, cookies, API keys, payment details, customer information, or other private data.

Please create one topic per issue and mark it as “Resolved” when the problem is fixed.

Please remain subscribed to your topic so you are notified when someone replies. If the issue is resolved, share the solution when possible and mark the topic as “Resolved.” This may help other BumpMint users experiencing the same problem.

Thank you so much!