WeChat Payment Issue

  • Resolved vision9087

    (@vision9087)


    3 years, 7 months ago

    Hi everyone,

    I’ve enabled WeChat payment within the plugin, but during checkout, no QR code is displayed and the order goes through directly without an actual payment ( the order goes into the “processing” status). Has anyone got this issue before and what could go wrong here?

    Thanks,

    Vis

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    3 years, 7 months ago

    Hi @vision9087,

    Greetings from WebToffee support. Thanks for reaching out to us.

    To help us better understand the issue, please share the logs of the affected order from your Stripe dashboard (Stripe dashboard -> Developers -> Logs section).

    Due to privacy concerns, you may share the log through this link.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    3 years, 6 months ago

    Hi @vision9087,

    We are marking this thread as resolved as it has been in idle for a long time. If you still need assistance you may create a topic mentioning this thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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