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  • Hi,
    you have to cpanel access, go to wp-content->plugin folder,plugin folder zip and then delete

    Thread Starter donfostermp

    (@donfostermp)

    unfortunately I have a basic understanding of this so not entirely sure how to get to wp-content.

    hi,
    please find out your website->wp-content-plugin
    goes control panel(cpanel),if you have one website wp-content->plugins

    Thread Starter donfostermp

    (@donfostermp)

    issue with that is I cannot load up anything to do with my site.

    He’s suggesting that you will need to use Cpanel (a file manager some hosts use) or FTP to access your site files on the server – ask your hosting company for help if you don’t know how to do that.

    Actually ask your hosting to check on the server, as that message may be something on their end.

Viewing 5 replies - 1 through 5 (of 5 total)

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